CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complete engine failure. No prior warning. All oil changes and maintenance up to date. Defective engine manufactures and sold by Dodge. No recourse given to the thousands of people who bought this vehicle and had the same exact defect. Repairs estimated at $3000-6000. This car was driven without incident the day and night before. Then the next day upon leaving for work in the morning it completely failed and had to be towed. The mechanic stated loose parts in the engine caused by overconsumption of oil and sludge. How the heck can a car company get away with this. I still owe money on it and cant afford to fix it.
1. engine light remains lit: Service can see no reason from computer diagnosis. 1A. engine idles rough for several minutes after a rain storm. 2. engine won't start unless gas pedal fully depressed: Then stalls unless idle remains at least 1500 rpms. 3. took to service shop: Diagnosis is cylinder # 7 has no compression and computer shows 8 system faults relating to failure of cylinder # 7. research from internet forums shows this is a common problem and the only solution is to replace the engine at a cost between $4000 and $5000. No guarantees replacement engine will not have same problem.
The Dodge Durango in question was parked on Friday Feb 25, 2011 and was running perfect. It was not missing or knocking. On Tuesday, March 1, 2011 we cranked the Durango and it immediately began knocking extremely bad. Took the Durango to a mechanic and was informed that the heads were ruined and the block was busted from a piston rod bending. Engine cannot be repaired. The Durango is in perfect shape otherwise and with only 83465 miles I expected more for the amount of money this vehicle cost.
I have a 2004 Dodge Durango with the 5.7 hemi engine with only 78,000 mile, the car was running fine one day. Very quiet and smooth. I went to start it a day or two later, and there was a clanking sound out of the engine, very loud, I thought it might be bad gas, after letting it run a bit, all of a sudden the noise stopped.but now there's heavy blue smoke pouring out the tail pipe. Being a retired mechanic I know this is a very bad oil issue. I have been reading online other people having trouble with this 5.7 engine. I can only imagine what could happen at highway speeds with this engine self destructing.
The contact owns a 2004 Dodge Durango. The contact stated that the pistons on the vehicle have started to disintegrate. The failure caused the vehicle to stutter and then stall. The check engine light illuminated prior to the failure. The dealer performed a diagnostic test which indicated that the number six cylinder misfired. The dealership took the vehicle to a regional test site, dismantled the engine and found that the number six cylinder was disintegrated. The dealer stated that the engine had to be replaced. The VIN was unknown. The failure mileage was 92,000 and the current mileage was 92,600.
- Morganton, NC, USA
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The contact owns a 2004 Dodge Durango. The contact stated the engine began rattling abnormally. The contact was able to determine that the engine was leaking oil. In addition, the contact also stated that there were shards of metal under the vehicle. The vehicle was inspected by an independent mechanic who advised that there was a hole in the engine. The vehicle was neither diagnosed nor repaired for the failure. The failure and current mileages was 90,800.
Dodge Durango, hemi 5.7 liter engine went out. Started out with a ticking noise that I wound out to be the #7 cylinder connecting rod was bent and hitting the baffle above the crankshaft. It broke, as I was driving it onto the lift, and sent the rod through the side of the block. Engine is dead, 116K miles.
The contact owns a 2004 Dodge Durango slt. While driving approximately 55 mph, the connecting rod to the engine broke. The contact applied the brake and smoke emitted from the hood. The contact pulled over and the vehicle caught fire from the oil on the exhaust. The contact stated that the fire went out after the oil burnt off. The vehicle was towed to the contact's residence. The contact called the manufacturer who advised him to take the vehicle to the dealer. The vehicle had not been repaired. The current and failure mileages were approximately 115,000.
The contact owns a 2004 Dodge Durango. The contact stated that upon starting the vehicle the engine sound was similar to a "lawn mower". there were no warning lights illuminated on the instrumental panel upon starting the vehicle. The vehicle was towed to a dealer who informed the contact that she needed to replace the engine due a piston fracturing a block in the engine. The vehicle was not repaired. The failure mileage was approximately 96,000. The VIN was unavailable.
2004 Dodge Durango with 5.7 V8. Vehicle has 103,000 miles on it and has had regular maintenance and oil changes. Drove the vehicle home from work and parked it in my driveway with no indication of any problems whatsoever. When I went out to start it the next day it would not start. Sounded like a dead battery or possibly the starter frozen up (rapid clicking noise) after trying to jump start the engine, I had it towed to the shop where they showed me a gaping hole in the side of the engine where it had thrown a rod. They could not tell me what had caused the failure without tearing apart the engine and costing a lot more money, but engine was trash at that point and no need spending more money on trash.
2004 Dodge Durango with 5.7 hemi engine was purchased in 2007. In July and August of 2010 I experienced several occasions of stalling and hesitation, many times while traveling at highway speeds of 65 miles per hour as well as 30 miles per hour in local traffic. Vehicle has stalled with no power in traffic. Several times this has occurred during raining and sunny conditions. Various times check engine light has come on and vehicle was taken to dealership for service and keep for days. Chrysler dealership charged for sensor replacements and complete tune-up of plugs wires, adjustments, etc. This all happened in the summer of 2010. The vehicle had been allow to sit in our driveway for several weeks to cut down on driving it due to the performance issues and trips to the dealership. On November 25, 2010, thanksgiving day, I when out to start the vehicle and a loud thumping noise came from the engine without any previous warning of this type of problem. My neighbor told me that it sounds like a blown piston or rod in the engine. I have then found many similar incidents and complaints on the website describing this same dangerous and defective vehicle and engine as mine. Someone will be seriously injured or killed if Chrysler is not forced to replace or repair these defective engines. If this were Toyota, you would have no problem taking action against the manufacturer. You must do the same thing against Chrysler who has given the public a bad and defective product with an extremely high cost to repair and should not be shifted to the consumer while the company is provided the ability and protection to ignore their responsibility. Please do your job as the american public depends on you for justice and recompense on products that are inferior and unsafe. Please take action for recall and replacement and/or repair of all 2004 and later 5.7 hemi engines right away. There are more than sufficient cases and reports as I found out that I am not alone.
The vehicle dies when I decelerate or turning in to my driveway. The vehicle has also died driving down the highway at 40 or 50 mph. I have felt the vehicle cutting out as I'm driving on the highway at 60 mph. When stopped at a stop light, it feels like it is going to die, and I have to give it some gas with the accelerator pedal so it won't die. Recently, it died as I was turning in the driveway at work, and it took six times of trying to start it before it would start again.
2005 Dodge Durango stalled at 60 mph in interstate traffic, oil light came on. Had to coast with steering wheel locked across two lanes of traffic to arrive at shoulder. Vehicle was towed, would not restart immediately. Days later vehicle restarted but stalled again less than one mile from repair shop while making U-turn. Car left with mechanic, a series of things have been attempted to repair.. another oil change, battery service, alternator service, oil pump repair, only remaining options, fuel pump or. Rebuilt engine. Not willing to pay for engine repair, especially on a defective well documented part.
2004 Durango 92,000 miles. Properly maintain. No issues. One morning started making in clanking noise from the engine near the oilpan. Rod bearing broke. Replace engine cost $7000.
Purchased new 2004 Durango limited 5.7 hemi: After 3 1/2 years and the warranty expiration, when driving in city traffic or highway and it starts raining the engine starts to hesitate violently, to the point it will stop. This occurs if the SUV is parked in the rain and the engine is started. I have to wait for a few minutes then the engine will start, but have another heart attack as I drive down the road.. I have had fuse panel, engine wiring, ECM checked and no one can find any problems? the engine recently started missing and my scanner showed P0308 : I removed the spark plug, checked the coil, wiring, injector, spark plug..all ok and erased the code: The engine has about 79,000 miles on it and is properly maintained and garaged at night.. a stalling engine in inclement weather is a very very dangerous thing that Dodge/Chrysler seems to be ignoring..the fact is evident that there are hundreds of Dodge customers with the same dangerous problem I feel we should not be partners to Dodge/Chrysler's defective dangerous vehicles and intervention by our federal government based on the number of complaints should be implemented immediately.
On a 2004 Dodge Durango, when accelerating, the car basically dies and gets no power. The lightning bolt light come on. This is happening during acceleration on the highway causing a huge hazard and is now a safety concern.
I own a 2004 Dodge Durango slt 5.7 hemi, under heavy rain, engines starts to misfire. It has been over 2yrs with this issue. This happens only under heavy rain. Water is apparently touching a coil or cable which makes the car shake as if it wants to cut off, if under extreme rain engine light turns off. It is horrible. I have not found a remedy for this and I find no recall as yet. I have taken to the dealer and complained but they cannot find anything. When I did a tune up Feb 2010 at the dealer, mechanic mentioned that he found the coil moist, which was odd. But this is a problem as I cannot drive the car under heavy rain conditions. Im afraid of getting stuck in the rain or engine going bad if I don't fix this.
We have experienced our 2004 Dodge Durango stalling at low speeds while in the process of turning the steering wheel. The dealer has said they could not find anything. I have seen an investigation on your site with the same problem for a 2005 model. This issue is becoming more frequent and it is scary when it happens. This has occurred 5 times in the past 6 months the most recent event was Monday July 12, 2010.
The contact owns a 2004 Dodge Durango. While driving at an unknown speed the contact stated that it seemed like the vehicle had a flat tire so it was pulled over. Upon examining the vehicle there was no flat tire. The vehicle was towed to an independent repair shop where the contact was informed a rod in the engine was broken and it punctured the transmisssion, which caused a fire. The vehicle was not serviced for the failure. The failure and current mileages were 85,000.
A D V E R T I S E M E N T S
- Airmont, NY, USA