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CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Have we mentioned all the reports of complete engine failure due to oil sludge?
8.6
pretty bad- Typical Repair Cost:
- $800
- Average Mileage:
- 96,500 miles
- Total Complaints:
- 7 complaints
Most Common Solutions:
- not sure (6 reports)
- replaced fcm & transfer shift motor (1 reports)
drivetrain problem
Helpful websites
- No one has added a helpful site for this 2004 Durango problem yet. Be the first!
A D V E R T I S E M E N T S
I bought this 2004 Dodge Durango 5.7 hemi AWD 4 years ago from a guy in Arizona. I have put 10,000 miles since buying it. Nothing but electronic issues.
The first damn thing was that I pulled a u-haul trailer across town maybe 20 miles one day. The next day, I started my Durango and could not get it out of park gear & had no tail or brake or turn signal and no radio. So after checking every fuse and relay could not find out WTF was the issue. So I stare at the ass of Durango thinking it's maybe some thing to do with the big factory electric plug.
I found nothing wrong except the center top brake light was black & burned including the female plug. So I replaced the female end & new bulb for the center top brake light. Still had nothing working. Damn. I checked the brake light switch. And still nothing. I'm getting pissed off. I then pulled the inside drivers kick panel fuse box out.
And I could not believe the corrosion & mold that was in all the C1,C2,C3,C4,C5 & relays & fuses. I took the fuse box apart & the circuit board was full of corrosion and all the wires were also full of corrosion. So I had to use 99% Rubbing alcohol to clean all of it. Then I used electric grease, the same as you use on your 12v light when plugging new bulbs in. That fixed that issue.
I reported my finding on Dodge Forum. Since I found out that this has been a big issue & so many could not figure it out. After further checking to see WTF why there was so much corrosion in that kick panel. I found out that Dodge knew about this issue and never fixed it or recalled it to be fixed, but I have a factory sunroof and anyone that has a factory sunroof you will have the same issues when it rains.
The sunroof leaks & Dodge did not make the holes big enough. And they get plugged with dirt & etc. and the rain water fails to drain to another place besides right into the kick panel. What a pain in my ass. So I put silicone all around the fuse box to keep water out. No issue with that issue after fixing it.
But now in July, my AC clutch would not engage, so no AC, no cold air. I checked all fuses & relays. Checked the freon - it was all good. The only way I could get clutch to engage was to jump a relay and it would work. So I knew I had a bad ground somewhere & as of today in Nov 2020 i have not been able to find that damn bad ground and I have tried over & over to find it. I'm pissed off .
So the next day after the AC clutch issue: I back out of my driveway & the AWD on it own goes from AWD to 4 X 4 Low and is locked in that mode. The SVC light came on in the dash. I pulled back into my driveway after backing up pulling forward driving around the block. Doing everything the manual tells you to do to get out of locked 4X4 mode. I drove it home & parked it & pray that it can burn. I have checked every thing that affected with AWD -4X4 high -4X4 low system, including Selector AWD switch, Shift motor, I even replaced the FCM front control module for $1,400 thinking it must be bad. But Hell No.
Nothing fixed after months of trying to fix it. I have talked to mechanics about it & they tell me nothing except join the rest of the million of owners with same issues. Now I own a 2004 piece of sh*t AWD Durango that I cannot drive, pay insurance & tags on and only thing its good for is maybe plant flowers in. I know that a lot of Dodge Durango 2004 to 2006 have same issue.
Why does Dodge not recall this crap? I have read that some owners have had their AWD go into 4X4 low mode going down the freeway at 65 to 70 mph and destroys every thing. This is a safety issue, by coming to a sudden stop or crashing due to AWD shifting on it own. Dodge needs to recall now 2004 & 2006 Durango now.
ONE note I forgot to mention - Dodge had a recall of my air bags and I took it in the day before this AWD went from AWD to 4X4 low mode. I called chapman chevy where airbags were replaced the day before & they said it did not have any thing to do with the AWD issue. Sounds a bit strange to me.
Update from May 30, 2021: Update on my 2004 Dodge durango 5.7 hemi .This is what i found i had replaced the FCM and that was a waste of $1400 hundred dollars . So i started looking for a new transfer sh*t motor witch was looking for a needle in a hay stack no luck . I could find a few but none were the D-244 transfer shift motor .Then to find out Dodge has quit making any new parts for 2004 Dodge Durango due to all electrical issues they have had .And the AWD & 4x4 issues .So i am not the only 1 that had this issue with Transfer case going from AWD to low or high on its own . So i finally found a new shift motor that was the right one thank god .I found that the old shift motor u shake them if there bad it sound like a led ball rolling back and worth inside it .New ones do not make any noise .So now it all back running good .keeping my fingers crossed .! thing after your SVC 4x4 light is still on and only way to get it off your cluster is at a dodge dealer cost about $100 dollars to get it reset takes about a hour or that what they charge you for . ! thing it drove me nuts on this project .It all happend the day after i had my durango in for Air bags recall next day it went into low 4x4 on its own .I called the dodge dealer And ask them of course they said nothing to do with AWD system .Well cost me about $1600 dollars and alot of nightless sleep thinking about it .Hope this helps everybody out .William Ulery
- William U., Payson, US