CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
We have been dealing with the manufacturer and dealer back and forth. Our vehicle has every abnormality listed, except paint, and a few other small problems that could end up giants later.
The cooling system run around will happen after engine failure, electric panel fire, key fob troubles, horn troubles, air bag troubles.
So far that what we have learned from a certified mechanic is a fan clutch, that should stop spinning and engage in lock in the Hemi Name 5.7 continually spins, therefore your engine over time will begin to overheat..
Our air intake flows on the left and right but not centrally, it is clogged. Has been for a while about 2.5 months, the dealers diagnostic exam still hasn't been able to give a code that reads we have a clogged radiator. The mechanic was kind enough to replace a thermostat for free and a fan clutch at a low cost, however he was unable to fix the root problem explaining that the entire vehicle would need to be broken down to pinpoint the cause. He did not want to take advantage of us financially.
Yes, the dealer did advise this fan clutch is also computer controlled..Explained simply... we are unable to receive computer software updates.. We have no server. HA HA HA.
Here's some phone numbers guys and gals. ALL RACERS start your engines!!!!!!!!!
Carla Taylor Asst to senior attorney Mr. Otto G. Matheke III NTHSA (202) 365-263
Mr. Otto G Matheke III (202) 66 2121
Mr Michael J. Jordan (202) 493 0576
Library (has info!!!!!) e-mail: library@ncac.gwv.edu (703) 726 8236
Mark ? (202) 366-7020
Special Investigations Office Chrysler (248) 944 7056
Mark Wipple Chrsylers (IMP!!!) (443) 745-8477.
MAKE SURE YOU CONTACT YOUR AREA DISTRICT MANAGER IF CHRYSLER WONT GIVE YOU A TELEPHONE NUMBER CONTACT BBB ENTER CHRYSLER FOR YOUR STATE CHRYSLER DUMB SELF WILL GENERATE A LETTER WITH AN ADDRESS FROM THERE CALL 411.
- F R.,
Osseo, MN, US
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Have never had to replace the thermostat at this low mileage in any vehicle I have ever owned
- Julian A. T., Smithville, GA, US