CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
95,202 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango brakes problems

brakes problem

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2004 Dodge Durango Owner Comments

problem #9

Dec 112019

Durango 8-cyl

  • 250,000 miles

A D V E R T I S E M E N T S

The contact owned a 2004 Dodge Durango. The contact crashed into another vehicle and none of the air bags deployed. The vehicle was going down a gravel road and the brakes malfunctioned. As a result, the contact's vehicle did not stop and T-boned the other vehicle. The entire front end of the contact's vehicle was damaged. The vehicle was totaled and the frame was fractured in half. The driver of the vehicle sustained whiplash and injuries to the neck and back. One passenger was transported by to the hospital via ambulance and another passenger was driven to the hospital. A police report was filed and the vehicle was towed from the scene. Tri lakes Ford (180 state hwy F, branson, mo 65616, (417) 334-7543) acknowledged the air bags being replaced on October 22, 2019, but denied any responsibility for the air bags not deploying. The contact called an attorney who advised her to call NHTSA. The failure mileage was 250,000.

- Reeds Spring, MO, USA

problem #8

Aug 302017

Durango

  • 152,845 miles
The contact owns a 2004 Dodge Durango. While at a stop, the brakes failed to work, the engine revved, and the vehicle accelerated without warning. The dealer and manufacturer were not contacted. The failure was not diagnosed. The failure mileage was 152,845.

- Conway, SC, USA

problem #7

Jan 102017

Durango 4WD 8-cyl

  • 88,000 miles
Driving at 30mph on city road the Durango lost full power. No power steering, brakes or acceleration with gas. Had to put Durango in neutral and turn key off and back on. Afterwards it was normal again. Very dangerous and scared to drive with family in it.

- Fort Collins, CO, USA

problem #6

Nov 052015

Durango

  • 100,085 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Durango. While driving 45 mph, the vehicle suddenly accelerated without warning. In addition, the brakes failed when depressed. The gear shift had to be shifted into neutral to regain control. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,085.

- Los Angeles, CA, USA

problem #5

Dec 042006

Durango

  • 75,000 miles
I was driving my wife to work that morning, it was a bright clear day. I was parked half out of garage. As my wife came out of the laundry room I touched the gas to pull forward. However this did not happen, SUV revved all the way up and would not rev down. I tried to apply brakes but they did not work. I came within a foot of killing my wife. To make this so bad I complained about this before so has my wife. My SUV literally went through 3 walls and several rooms. I have 3 disk fused in my neck and several of the screws are broke. I can live being a cripple but I cant live with out my wife. Chrysler had independent inspector take a look at it. I told him it was at Eagle paint and body, and did he need me to stop all repairs. He told me know he could get his data from computer. The Chrysler legal team sent ne a nasty letter stating that I hade moved the vehicle and they were no longer responsible. I even tried to call Chrysler back to tell them the SUV did the same thing, but they informed me legal took over the case and they needed no other data from me. Just one thing when this happens again and kills myself, my family or a bus of kids. Who will be going to jail for the rest of there life.

- Grovetown, GA, USA

problem #4

Mar 162015

Durango

  • miles
When it rains water would pour into engine and effect electrical sysytem and cause engine problems engine lock up, engine would automatically cut off and power steering would lock up while making a turn in my 2005 hemi Durango, the engine shut off in the middle of the road.

- Nashville , TN, USA

problem #3

Jun 072014

Durango

  • 110,890 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Durango. The contact stated that the vehicle stalled during inclement weather. The vehicle was able to restart after numerous attempts. The contact also stated that while driving at approximately 50 mph, the vehicle was driving unstable and there was a loud abnormal noise. In addition, the steering wheel seized and the brake pedal failed to respond. As a result, the contact lost control of the vehicle and spun around causing it to roll over. The contact crashed into an embankment. The contact was unconscious upon hitting her head on the driver's side window. A police report was filed. The contact sustained injuries to the head, the chest that required medical attention. The vehicle was destroyed. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 110,890.

- Hallszille, TX, USA

problem #2

Jul 072009

Durango

  • miles
I have had the cam position sensor fail approx. 5 times. When the sensor fails or starts to fail the check engine light will come on intermittently and occasionally while the light is on the engine will shut off when the engine shuts off the brakes will not work. The said situation when the brakes will not work has occurred 7 times. At times the check engine light will light up and be not lit when the truck is restarted. On one occasion my wife was driving the truck, the light came on for the cam sensor, the engine shut off, the brakes would not work and she rolled through an intersection unable to stop the vehicle.

- Spanish Fork, UT, USA

problem #1

Sep 182012

Durango 4WD 8-cyl

  • 80,000 miles
Wife was driving on highway and car completely shut down, engine, all power. No power steering, no power brakes, nothing. Happened multiple times. Last time, shut down on highway doing 60mph with multiple children in car.

- Everett, MA, USA

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