CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Have we mentioned all the reports of complete engine failure due to oil sludge?
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 80,500 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
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body / paint problem
Helpful websites
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A D V E R T I S E M E N T S
With all the torrential rains we were having I discovered a NEW problem with my Durango after just sinking $6500 into a replacement engine (see the freaking HYDROLOCK DUE TO CRAPPY ENGINE PARTS issues).
Open second row doors to see a waterfall from the bottom of the door, sloshing inside the door itself, seatbelts soaked and front floorboards literally squishing with water... My wife bought me a bag of silica type kitty litter and I poured it onto the front and second row carpets, smashing it into them. A week later I vacuumed it out and my car smells a little bit of mildew. Can't wait for the next torrential rains to come now.
Another well played dirty trick Chrysler...
- Richard P., Arlington, TX, US