CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
I purchased my 2004 Dodge Durango in April 2009. A few months after I purchased it, the chrome covers on the side mirrors and door handles peel off. Even though some warrranty remained on the body, Dodge would not honor it.
I'll never purchase another Dodge.
Note....On the same car, the paint on the left back panel began to bubble and has eventually rusted through. Per the body shop, it's clearly a manufacturing defect, but Dodge would not cover it when it was reported. There are several other reports of the same problem on line.
A D V E R T I S E M E N T S
I purchased my 2004 Dodge Durango in April 2009. A few months after I purchased it, the chrome covers on the side mirrors and door handles peel off. Even though some warrranty remained on the body, Dodge would not honor it.
I'll never purchase another Dodge.
Note....On the same car, the paint on the left back panel began to bubble and has eventually rusted through. Per the body shop, it's clearly a manufacturing defect, but Dodge would not cover it when it was reported. There are several other reports of the same problem on line.
- kghouck4, Paris, IL, US