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CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Have we mentioned all the reports of complete engine failure due to oil sludge?
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 100,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- not sure (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2004 Durango problem yet. Be the first!
A D V E R T I S E M E N T S
2004 dodge durango in februray this year i found out the truck had a recall for some cluster that was causing fires so i took it to the dealer and they too for ever to fix it. the dash lights where flasing on and off, so they so called fixed it. 4 months later its doing the same thing and i called them and now they want to charge me 120.00 just to look at it. dodge has been rude and unhelpfull, they left me with out a car for over a month and now its going bad again.
if you go to the crysler web siter theres a page about supporting the troop ive been in the militay 13 years and they full of crap because they wont help i have a big family and there words where we cant control what you do in your family and thats why they suck. my trucks going bad and i dont know what to do. all the mile on it is high way miles from me moving and i take care of truck because my wife and kids are in it all the time. if there is any one out there that may help please email me el.jefe4.jsmi@gmail.com.
- navy98, Bolingbrook, IL, Bangladesh