CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Have we mentioned all the reports of complete engine failure due to oil sludge?
8.0
pretty bad- Typical Repair Cost:
- $500
- Average Mileage:
- 117,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- replace unit (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2004 Durango problem yet. Be the first!
A D V E R T I S E M E N T S
This is the second time this has happened with the RAQ head unit. It fails without warning both times while it was in for service. it didn't wear out it just stopped recognizing that a cd changer was in the unit. between this and other problems known to Mopar that I have had I will never own another again and recommend that others stay away from this inferior car company.
- Andrew Z., Fairless Hills, PA, US