CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
151,250 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace A/C blend door actuator (1 reports)
2004 Dodge Durango AC / heater problems

AC / heater problem

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2004 Dodge Durango Owner Comments

problem #2

Nov 302017

Durango SLT 5.7L

  • Automatic transmission
  • 149,000 miles

A D V E R T I S E M E N T S

When I purchased the car used everything worked great, no issues with it. Until one day while it was snowing, I was told from the back seat cold air was getting in the car somewhere. Checked all the windows nothing rolled down. Check my air vents in the back seats and sure enough, extremely cold air as if the car was not heated up. Took it to the dealership and they told me they don’t have this stock in service any longer. Smh

- Nicholas D., Denver, US

problem #1

Mar 032015

Durango SLT 5.7L

  • Automatic transmission
  • 153,500 miles

When windows fog up can't get the selected control to send the air out the defroster ducts. Also can't get air flow to flow out the floor duct. The air blows constantly when on out the a/c ducts towards the driver and passenger no matter which option you select the motor or control device won't open or close the correct vent door for heating air conditioning to deflect to air flow to defroster or floor vents.

On a cool day when the windows fog up unable to get the defroster to function.

- robertbywater, West Valley City, UT, US

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