CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
I probably have the wrong. I remember it was nearly 95 degrees that day and I was driving 40 miles to get my dad to take him to the doctor. Ran by dealer and demanded another car so I could take my dad while they fixed mine. I had only had the car a week.
Said they checked it and nothing was wrong and asked if I knew how to turn on the AC. I assured them I did as I was 45 at the time. So far no more problems with the AC.
A D V E R T I S E M E N T S
I probably have the wrong. I remember it was nearly 95 degrees that day and I was driving 40 miles to get my dad to take him to the doctor. Ran by dealer and demanded another car so I could take my dad while they fixed mine. I had only had the car a week.
Said they checked it and nothing was wrong and asked if I knew how to turn on the AC. I assured them I did as I was 45 at the time. So far no more problems with the AC.
- Pam W., Murphysboro, IL, US