This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Durango. The contact stated that the heating and air conditioning controls failed to operate. The vehicle was taken to the dealer twice for repairs, but a remedy was not provided to repair the vehicle. The vehicle was taken to an independent mechanic to be diagnosed and repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2003 Dodge Durango. The contact stated that while driving there was a burning odor entering the vehicle as the blower motor stop running. The vehicle was taken to a local repair shop who diagnosed that the resistor was defective and need to be replaced. Two months later, the failure recurred but and caused the wires to become completely melted. The contact added that the wiring became so hot that it burned to the touch. A repair kit was installed but it failed to remedy the problem. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 148,000 and the current mileage was 154,000.
1. the headlights, parklights, foglights, interior lights, door lock switch, 4WD, key fob, or intermediate wipers would not work at all. Luckily the vehicle was at a low speed and not in motion on a highway when the incident took place. 2. it only occurred one time, but what if I had been driving on the roadway. 3. the central timer module (ctm) was replaced.
I have had to replace the heater blower resistor once a year for the last 2 years in my 2003 Dodge Durango. This time the heater wiring harness pigtail connection was corroded and melted and burnt, it was melted to the resistor module. After replacing it now the ABS light, the brake light are on, the clock wont work, the speedometer will not work. This Durango only has 31,000 miles on it. The Dodge dealer service dept. Said they sell alot of these resistors. It sounds like there needs to be a recall before there are fires in this resistor or heater wiring harness. I saw lots of other people with the same problems on online auto chat boards. Please check into this problem.
I have had to replace the blower motor resistor multiple times. On one occasion the when the resistor failed, the wiring harness and resistor got so hot they fused together, including the accompanying wiring. The last time I purchased on and replaced it I was told that it had been redesigned and would hold up better. I was also told by a Dodge employee not to run the system on the lowest setting. I understand that it is cooled by the air movement inside the HVAC duct work, but at what point will Dodge assume the responsibility of a poor design and lack of quality replacement parts.
A D V E R T I S E M E N T S
- Levittown, NY, USA