This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2.5 years, I have put in 5 window regulators using original Dodge parts in my 2003 Dodge Durango. A 6th one broke 10/13/09. This part is defective in that it breaks irregardless of usage, today a rear window broke which has maybe been used a dozen times since I purchased the vehicle. The driver's window was replaced three times within 60 days, because the brand new parts broke. Dodge is well aware of this issue, because of the constant back order within their parts department and frequent consumer complaints well documented on the internet. Their paraphrased response to my complaint was too bad it's out of warranty.
Both front electric windows in our 2003 Dodge Durango stopped working. As soon as I paid to have one window replaced; the other window failed. The passenger front window came down as I was driving over a bridge in a rainstorm. The rain pelted my children who were riding in their carseats in the next row of seats. As soon as I got off the bridge, I turned onto an exit and waited out the rain at a gas station. I still have not replaced the window. I have it braced up with a rubber screw driver; at least it is up now.
On 4/2/07, I had the driver side window regulator replaced. It broke while driving down the road, not in use at the time. On 4/28/07 it was replaced again. On 7/7/07 it was replaced again. On 7/23/07 it was replaced again. On 8/20/07 it broke again. This is an oem part, not an after market. I've spoken with several mechanics who said this is definitely a Dodge issue. What do I do?
- the contact owns a 2003 Dodge Durango with a current and failure mileage of 34,500. The contact was driving at 60 mph under normal dry conditions when the vehicle stalled. The contact stated that when the stalling occurred all of the instrument panel lights turned on, and the door chime started to buzz. The contact was able to pull to the side of the road without a crash. Since the stalling the windows failed, they did not go up or down, the windshield wipers and headlights worked intermittently. The contact took the vehicle to the dealer, and the dealer could not tell them why the failure occurred.
Driver's side automatic window is stuck ini the down position. The window will not go back up at all and electronic window mechanicism, is not making any sound of working. Car is parked in a garage, to prevent moisture damage, to inside of vehicle.
- Yardley, PA, USA
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While sitting in vehicle with the engine running power windows and air conditioner stopped working. After several minutes, power to the air conditioner and windows returned. Dealership was unable to duplicate the problem.
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- Ft Myers, FL, USA