This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2003 Dodge Durango from bleecker Dodge in dunn, nc. I have three complaints that I would like to put on file: Fist complaint: My vehicle began to make terrible noises that required me to take it for service. The sounds were scraping noises coming from the steering components. I took the vehicle to the dealership and both the upper and lower ball joints were replaced. Second complaint: During the cold weather months, I was warming my vehicle and had scraped the ice from my windshield. The defrost was on. While traveling down the road my windshield cracked. Exact date of the incident is unknown to me but it was during one of our snows. It has left me with a cracked windshield. I have taken no steps as of yet to have it repaired. Third complaint: Even more recently, my "check guages" light came on. My vehicle shows no oil pressure. I cannot drive the vehilcle and the service department at bleecker will not be back in until Monday. I am without a vehicle this weekend. This vehicle only has 35,000 miles on it and it has been plagued with problems since it was purchased in October of 2003.
- Buies Creek, NC, USA
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