This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello yesterday I left work wasn't in my truck for 5 minutes and it started smoking white smoke came out and I seen antifreeze spray everywhere I don't know if the engine locked on me or the head gasket is blown either way what can I do about this also before this happened when it rains my truck will spin it scared the hell out of me when I was driving to work but this only happens when it rains the tires look good
The spare tire winch on my vehicle failed and the spare tire fell to the pavement. In my case I was fortunate to be in a parking lot when it happened and there was no accident. If this had happened on the highway an accident would have almost surely resulted. The spare tire on these vehicles is quite large and heavy and could cause a large number of possible outcomes if hit at highway speeds. The spare tire winch uses a stranded steel cable to lift and lock the spare tire up against the bottom of the vehicles frame. This stranded steel cable failed right where it passed through the center of the rim. This stranded steel cable is going to fail eventually on every Dodge truck that used this design of winch. Everyone will eventually fail. Chrysler has used this design in literally hundreds of thousands of vehicles over the years since the 90S or before. It amazes me that there has been no accidents or fatalities resulting from the failure of the winch. An internet search showed many instances of the spare tire falling from the vehicle due to the cable failing.
2003 Dodge Durango. Consumer writes in regards to vehicle front left wheel came off while driving. When the vehicle was put on a flat bed and delivered to the repair shop, he was informed the axle had no way to lubricate the wheel assembly and so when it was dry, it severed itself from the front end.
Hit a severe bump in road which broke the steel cable that holds the spare tire under the car body. Cable was likely corroded. Tire discharged from under the vehicle, struck pavement, and bounced 15-20 feet into the air repeatedly nearly striking the vehicle following me. Luckily tire ended up in ditch before causing accident. Retaining clamp is lost. Suspect the potential for this situation exists with any Durango or Dakota of this vintage.
I noticed my tires were not wearing evenly and I felt and heard a "clunk" noise every time I back out of my parking spot at work. The dealership inspected and said that the upper and lower ball joints of the right and left wheels of my 2003 Dodge Durango must be replaced. I see there are recalls for all previous year Durangos but not the 2003"?" the dealership refused to pay for my replacement. I replaced the left side as they were actually broke, my right side still needs to be replaced and are loose and near failure. I request that Dodge reimburse me for the repair as well as replace for free the right side. I would also like two new tires as they now need to be replaced due to the uneven wear and tear.
When driving my 2003 Durango at times it feels like the front wheels are locking up and the truck begins shaking badly. I have had it in the dealership and they say they can't find anything wrong. I also have been hearing strange noise from the front right right tire well. Also, my glovebox started hanging down and when I asked the dealership to fix it they charged me and told me that the warranty would not cover it. We don't use the glove box, so the problem was not caused by misuse. At 20,000 miles the warranty should have covered the problem because it is obviously a defective part.
The front tire on my Dodge Durango is messed up. It gets stuck sometimes when I'm trying to turn. The shop that I took it to said that the ball joint in the front tire is bad. They told me that they have heard of a lot of Durangos that were having the same problems. They also said that my tires are being worn down because of the turn of the wheel. I had to buy a whole new set of tires also. It was very expensive for all the things I had to have done. I saw a website about it so I decided to report mine. Something needs to be done before somebody gets killed. Please recall these vehicles so the world won't lose any of it's precious life. My kids lives are very important to me, and I don't want to lose them because of a faulty part in my car. Please consider the facts about taking huge risks by not getting all these Durangos fixed.
A D V E R T I S E M E N T S
- Dundalk, MD, USA