This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Dodge Durango has a problem with the lug nuts stamped stainless cover. The consumer stated while driving, the right front tire shredded. All of the lug nuts came off, except one. When the consumer applied additional pressure on the lug wrench, to break it loose, the stamped stainless decorative cap twisted off. He was unable to get it back into place, so that the 19mm lug wrench would work. The consumer replaced all of the lug nuts.
Wheels- anytime while driving and turning the wheels, they were clanking and making noise on both front tires. The noise started to get louder. Consumer took the vehicle to the dealer for service, and the service department found that the bolts were actually coming apart on both tires on the rocker arms. Consumer had the wheels repaired. Also, vehicle was having problems in moving from park to reverse, and with the gas tank. There was a puncture in the gas tank was leaking gas everywhere. The service dealer suggested to the owner, that she may have punctured the gas tank while driving. The Durango is currently in the shop again awaiting the second repair.
- Conroe, TX, USA
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- Olympia, WA, USA