This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noise in wheel bearings: Had to replace both front wheel hubs due to bad bearings. Was worried about safety and wheel locking up. Finally got replaced at ~89000 but started ~82000 miles as worried about safety and them locking up/falling off. Then was informed by the dealer that the upper and lower joints need replacing. Poor quality for american products as vehicle has only been on the road and in the South with good weather.
Recall 04V596000, consumer has a 2 wheel drive Durango. This vehicle experiences the same problem with ball joints as the 4 wheel drive. Consumer took vehicle to dealer several times regarding the ball joint problem. However, the problem recurred.....after repeated complaints warranty was extended, but dealer did charge D$300 for warranty workon defective wheel bearing.
- Dallas, TX, USA
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- Cameron, NC, USA