This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 2003 Dodge Durango with an odometer reading of 50000 miles on it. The contact complained that the rear seat belts did not retract. The contact stated that the seat belts only retracted 1 out of every 10 times. She took the vehicle to the dealer, and they told her that she would have to pay for the repair.
Consumer called complaining about having problems with rear seat belts. Manufacturer was not contacted at the time of this call. Dealer was contacted, and replaced the seat belts, but consumer didn't know which parts.
- Kailua, HI, USA
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- Easley, SC, USA