This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Durango. The vehicle is shutting off while driving 60 mph. As a result, the vehicle becomes uncontrollable and difficult to steer off road. There were no warning indicators prior to the failure. The dealer stated that there was a short in the ignition switch and it needed to be replaced. The current mileage was 50,000 and failure mileage was 35,000.
After taking the key out of the ignition switch, the vehicle was still running. Smoke started to come out from under the hood. The cause was not determined.
- Hamilton, OH, USA
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- Glen Allen, VA, USA