This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has a brake pulsation and had a brake squeak. This has been going on since vehicle was purchased in 10-03. Vehicle was returned to dealership while under warranty. They replaced the brake pads and resurfaced the rotors. This did not eliminate the pulsation but did eliminate the squeak. The transmission bangs into gear and has a long delay going from park into reverse. This is an ongoing problem. The vehicle has been returned to the dealer more than 10 times. They claimed they could not duplicate the problem. This is after telling us they felt something but did not know what it was. Engine stalls and runs rough. This is intermittent and dealer could not duplicate it. I have spoken with several transmission shops and they have stated that there is a fix for the transmission problem. Chrysler will not perform the repair. They did agree to install the necessary parts if I purchased them but then this would void my warranty. And why should I pay for a repair that should be covered under my warranty??
While driving approximately 45 mph, the consumer applied the brake pedal and the vehicle failed to stop completely and rear ended the vehicle in front of his. Both frontal air bags did not deploy. However, the driver and one other passenger sustain minor injuries. The vehicle was towed to a body shop for inspection. The cause has not been determined at this time.
2003 Dodge Durango - vibration occurred when braking. At approx. 11,000 miles dealer replaced all four brake rotors. Following replacement of rotors breaking capability decreased significantly. Vibration re-appeared at 24,000 miles. Front brake rotors replaced again. Now at 30,000 miles vibration has re-appeared. I took the Durango to a local garage since dealer was saying no problem with braking capacity. Local garage indicates front rotors need turned again and also that rear brake calipers do not appear to be working.
Steering failed when making a left hand turn. Both upper ball joints were replaced. While driving the brake light illuminated. The dealer replaced the anti lock control module and the master cylinder.
- Broad Channel, NY, USA
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- Reading, PA, USA