This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying the brakes pedal pulsates and the steering pulls the vehicle off the road. The part has been replaced five times. However, the problem recurred.
While driving vehicle was hopping when braking. First, at high speeds and now at any speed. Owner took the vehicle to the dealer, and was informed that the rotors were made of a different alloy which was not compatible to the brake pads, causing the rotors to warp.
This problem happened more than once, and the consumer was concerned. While applying the brakes the pedal went to the floor, followed by a loud banging noise coming from the front of the vehicle. Consumer took the vehicle to the dealer for inspection, and mechanic determined that both brake pads and rotors needed to be replaced. Consumer informed the mechanic that this issue had not been resolved.
When braking brake pedal pulsated. Vehicle was taking to the deale, and dealer replaced both front rotors. Consumer was concerned that both rotors wore out prematurely at 16,000 miles.
- Spring Hill, FL, USA
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Brakes vibrate/shudder when slowing down at around 40 mph. First serviced at 10130 miles. Resurfaced rotors and replaced front pads. Service noted there was a tsb for vibration but no recall yet. Back to service for same problem at 17619 miles. Rear rotors warped and both were cut. Third time back for same problem at 21127 miles when I also took my Durango in for rear hatch door not locking. They noted the problem with the brakes again but I was instructed to take back to original dealer since they were first to work on the brake problem. I have not made it back to the original dealer for the 3rd time for repair.
Under 12,000 miles the front rotors were resurfaced. At 19000 miles dealership resurfaced the rotors again. Dealership indicated to the consumer rotors needed to be replaced or resurfaced onc emore.
I bought my 2003 Dodge Durango new in April 2003. In less than 12,000 miles, I had to have the brake rotors replaced 2 times. It now has 18,000 miles on it and the rotors are bad again. Only this time, they are not covered under warranty. I paid over $30,000 for this vehicle. I don't think I should have to pay to have the brakes replaced 2 times a year. This is very dangerous. I am very concerned that I will lose my brakes and get hurt or hurt someone. I saw your service bulletin # 0500703, brake shudder or vibration. This is exactly what my Durango is doing. I hope you can help with this dangerous situation. The exact dates that I have had the rotors replaced are unknown without checking with my dealer. The date below is an approximate for the last time. Thank you.
I currently own a 2003 Dodge Durango. Since I have purchased it in February 2003 it has been in the shop several times. The rotors have been replace twice, the rear end twice and now the transmission slips into neutral while driving. This can be very dangerous. I owned a 1999 Durango and had nothing but problems with it. The steering column had to be replaced a few times and the ball joints. The transmission also had done the same thing. Dodge could never find anything wrong with that Durango and cannot find anything wrong with this transmission. The last Durango the transmission slipped into neutral while crossing over lanes with oncoming traffic coming right at me. Again, the dealer could find nothing wrong with it. Same with this one. I am requesting that daimler-Chrysler and williamsburg Dodge refund my money and take the truck back. They recently had my Durango for 15 days. The first 10 days the district manager, james brown, and shane lockhart, dealers tech manager, argued that my camper weighed too much. I gave them evidence that my camper only weighed 4295 lbs. Daimler-Chrysler sells the Durango boasting it can tow 7400 lbs. After I filed a complaint with daimler-Chrysler, james brown said he made a mistake on the weight. Now, they want to inspect my camper for faulty breaks. They are saying somehow it is causing stress on the Durango. Give me a break!!! I have had my camper inspected. Surprisingly, the place where I have gone says they get this a lot from Dodge owners. Do we see a pattern" they also get a lot of requests for Dodge owners to have transmission coolants put on their Dodge. What does this tell us" consumeraffairs.com tells a lot about Dodge. We need something to be done with daimler-Chrysler.
A D V E R T I S E M E N T S
- San Jose, CA, USA