This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My front brakes have been changed twice, and I only have 52,000 miles on it. The brakes are now squeaking horribly, mixed with a grinding noise. My other vehicle is heavier than the Durango, has more mileage, and I haven't had to change the brakes once. Something seems wrong with the wear of the Durango brakes.
While applying the brake pedal vehicle vibrated uncontrollably. Vehicle was taken to the dealer for inspection, and mechanic determined that the brakes needed to be replaced, and replaced them three times. On 04/2004 at 9029 miles, they said replaced brake pads with heavier ones and turned the rotors and that would take care of the problem. On 03/2005 19356 miles, they said replaced the calipers which sticking. Brake pads again and turned rotors again. Headlights dim when rolling down power windows.
On Dec 10 I was driving well below the posted speed limit of 35 mph. With all the chirstmas traffic and the light rain falling I was being what I thought extremely careful. The vehicle in front of me was at least 5 car links ahead. When that vehicle applied their brakes I immediately appllied mine and nothing happened. I tried to steer to the right to go around the vehicle which at this time had stopped in front of me and again nothing happened. Even though the tires turned my 2003 Durango would not follow. I slammed into the back of the vehicle in front of me. Since I am a widow with 3 children one of which is handicapped I only collect social security. Now my 2003 Durango is sitting in my drive way and I am unable to drive it. Also the ball joints I am having trouble with prior to the accident just like everybody else. I think Dodge owes me to repair my vehicle from the accident and also the ball joints at no charge. I can not believe they would put unsafe vehicles on the road. They should step up to bat and show some true customer service.
While driving at 45 mph there was severe vibration in the front end of the vehicle. Also, front brake problem, it took longer to stop. Dealer notified.
Had the ball joints replaced on a 2003 Dodge durgano and brake pads replaced and truck is still riding and handling badly. Dealers do not take the problem serious. What can I do.
- Temple Hills, MD, USA
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- Tracy, CA, USA