3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Durango accessories - interior problems

accessories - interior problem

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2003 Dodge Durango Owner Comments

problem #7

Jan 062020

Durango

  • 1 miles

A D V E R T I S E M E N T S

I purchased my vehicle 10/2019. Since then I have taken to repair shop for vehicle stalls when coming to a stop or at a stop, let along when slowing for a stop. Then RPM's drop! I have almost been rear ended multiple times due to this, with my children and grandchildren in car!!! the shop I've taken to can not find out why this is happening. Granted we tried replacing hoses, valve gaskets tune up. I feel there should be a recall to find and fix this before a serious injury happens. This has also happened as I was driving and I had to put in neutral to restart. The streets and roads I have to travel are usually always busy. Also the vehicle when stopping the front driver and passenger seats slide back and forth, they are not what I would call safe... for I believe the rules ares to check mirrors, adjust seating, wear seat belts to ensure that you will be driving safely. I could be wrong but I'm pretty positive. Needs fixing now!! the other issue is the hoses... they seem to fall off and I take into shop just to hear its the hose again. Not counting numerous other issues like windows not rolling down some days, rear heater doesn't work unless the front heater is off. I've always been a Dodge fan but I think with all these issues with this vehicle I'll be checking out out Dodge and moving to someone that actually doesn't have over 6 recalls on the vehicles and multiple other complaints like Dodge has had and that I've just read.

- Sidney, OH, USA

problem #6

Dec 162015

Durango

  • miles
Takata recall: Electric power front seats move front to rear, when you stop and then accelerate.

- Savoy, TX, USA

problem #5

Apr 062015

Durango 8-cyl

  • miles
While driving, I noticed that when I accelerate after braking, the driver seat slides back and forth about an inch. Also, when I'm at a red light, with my foot on the brakes the vehicle accelerates. Both of these are very serious and dangerous issues and should be recalls.

- Baton Rouge, LA, USA

problem #4

May 102012

Durango 8-cyl

  • 99,500 miles

A D V E R T I S E M E N T S

The drivers side seat in the vehicle moves forward and backwards while starting and stopping, and occasionally while driving approximately 1 inch. It is called a "rocking" seat as described by hundreds of Dodge Durango owners online and in Dodge forums. It cannot be fixed, it needs to be replaced. The seat movement is distracting and potentially dangerous. I am afraid the problem will get worse, to the point that the vehicle will be un-driveable. Help! I am the only owner of this vehicle and have taken great care of it. Thank you.

- Cape Coral, FL, USA

problem #3

Jul 272006

Durango 8-cyl

  • 48,000 miles
The front drivers seat rocks back and forth on the tracks and is extremely loose. I have only 89000 miles and it started around 48000 miles. Totally disappointed with Dodge quality and worry about issues with safety.

- Cameron, NC, USA

problem #2

Jan 012007

Durango

  • 35,000 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) owners of 1999-2003 Dodge Durango owners are reporting a problem with the front power seats. Many owners experience a "rocking back and forth" of the seats when accelerating and stopping. My vehicle has this problem. It turns out there is a "washer" that keeps the rod that connects to the power seat motor unit under the seat. There is a hex shaped washer that holds the rod in place. This hex shaped washer snaps and breaks off. The result is a whip-lash type jerk when coming to an abrupt stop. The dealerships are aware of the problem as it is common and suggest that the cost of repair can be anywhere from $500 to $700 for part and labor. The fix suggested by dealerships is to replace the motor, though it is the hex nut holding the rod from the motor that is the culprit. The fix simply requires a new hex washer which is connected to the seat bracket along with new bolts. This is potentially a very dangerous defect in that in an accident or emergency braking the driver and passenger is whipped forward and back which can cause injury to the neck and back. Attached are links to a site which describes a fix to the problem and another link, which is one of many on the web, which illustrates concerns and complaints on this problem. www.carsurvey.org/reviews/Dodge/Durango/R33777/comments/ www.craigcentral.com/Durango/seat.asp [xxx]

- Bradenton, FL, USA

problem #1

Jun 202005

Durango

  • 40,000 miles
I have a 2003 Dodge Durango in which I have had problems with the front seat housings. This is the plastic component that is supposed to protect the wiring of the electric seats. This is also where the actual seat adjustment controls are located. I have had two of the housings replaced already and I need to have each one replaced again. I asked the service department about it and they said that they had replaced many of the same components but at this time Chrysler would not pay for the repair. It would seem to me, that with normal wear that this piece should not crack and have to be replaced at all; yet I need to replace each component again - at my cost.

- Robins, IA, USA

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