This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Durango. While driving 65 mph, the vehicle rattled, shook, and veered left and right. The vehicle was taken to the dealer for repair and they stated that the tie rod assembly failed. The repairs cost $2,690.47; however, the warranty did not cover all of the repair work. The current mileage was 99,961 and failure mileage was 99,930. Updated 03-11-08 the upper ball joints were noisy, the shocks were leaking oil, the power steering lines were leaking. The rear wiper motor failed, the front pinion seal was leaking. The power steering rack and pinion had an internal failure. Updated
2002 Dodge Durango right tie rod broke it was found that the right inner tie rob shaft threads were stripped and the left front tie rod loose at 25626 miles. Ball joints checked and they found play in both upper ball joints. Also knocking noise when turning steering wheel the rack and pinion was also found to have to be replaced replaced. We had to pay for a rental car that was not covered even though the car is supposable covered until 36000 miles"?? car was in shop for over a week and parts were just 20 miles away in other dealership. Durango does have a problem with the steering why is nothing being done" thank goodness nothing happened while we were on the highway or else the car could have flipped.
- Kapolei, HI, USA
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- Rose City, MI, USA