10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
31,212 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Durango Owner Comments

problem #4

Dec 162017

Durango

  • 124,668 miles

A D V E R T I S E M E N T S

Driver and front passenger seats slide back and forth in an uncontrollable manner with acceleration, brake and turns. Seat belts do not engage to limit forward/side movement of human body. Seat sliding/movement has enough force to cause interruption of contact with vehicle's gas/brake pedals. Forceful forward motion of sliding seat has enough momentum on driver's side to cause human impact on the steering wheel when a hard stop/brake engaged. Passenger side seat slides with enough force to cause head to impact windshield on sudden/hard stop. Seat belts do not engage to stop forward or side motion of human body when either seat slides back/forth. 02/2015 Chrysler Jeep Dodge Ram repaired seat frame with a new switch (tech notes 545 and 579) at mileage: 116,616. 2017 current mileage: 124,674. Drivers/passengers at or below age/gender appropriate bmi.

- Atlantic Bch, FL, USA

problem #3

Feb 222009

Durango

  • miles
No injuries yet, rear bench seat, seat belts release randomly, will not stay locked, all three do the same, one worse than others, is getting worse.

- Port Charlotte, FL, USA

problem #2

Feb 252002

Durango 8-cyl

  • Automatic transmission
  • 60 miles
Electronic controls of safety equipment do not funtion properly. Turn signals, lights, cruise. Gauges, windows, radio, airbag etc.. all have malfuntioned since the car was picked up from the dealer. It is obvious that a electrical problem exists in the vehicle but doddge/Chrysler is un willing to address the issue.this is an ongoing issue. I have numerous witnesses and have started video recording the problems.

- Ocala, FL, USA

problem #1

Jun 052002

Durango 4WD

  • 121 miles
The seat belt for the middle row seats on the passenger side will not pull out. The mechanic kept working with it until he was able to pull it out. He determined that it was not twisted and ordered a new assembly. It is on back order. In the meanwhile, the seat belt malfunctioned again and this time the mechanic could not pull it out. I had to fold up the second row of seats and carry my cargo in the middle until the seat belt is replaced. ***dimsii IVOQ entry posted after 12-12-02 cut over to artemis***763142

- Cassville, MO, USA

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