This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on an interstate highway at 65 miles per hour the engine shut down and I pulled off onto the shoulder. After sitting for about 5 minutes I tried the ignition key and the engine started and I continued on my way.
Truck will not go in right gear it skips from park to drive to neutral and now the key is stuck in the ignition. The vehicle will start but it will not go in park.
When I shift automatic transmission into gear it makes a ticking noise and also when I turn they're always kind of a thump feel to the entire vehicle. I also can take my key out of ignition no matter if its in drive, par, reverse etc...
The contact owns a 2002 Dodge Durango. The contact stated that the gears failed to shift into park and that it was difficult to remove the key. In addition, the gears shifted independently and the key was able to be removed while the vehicle was still in motion. The contact had to apply the emergency brake at times to prevent a failure. The dealer replaced the gear shift cable and an S bracket, but the failure continued randomly. The manufacturer excluded the vehicle from NHTSA campaign number: 07V555000 (power train). The vehicle was not repaired. The approximate failure mileage was 24,347.
The contact owns a 2002 Dodge Durango. The contact stated that the gear shift slipped into different gears while parked. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number :07V555000 (power train). The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
- Silver Spring, MD, USA
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The contact owns a 2002 Dodge Durango. Upon entering the vehicle, the contact noticed that the gear shift was in the reverse position and was unable to shift into park. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 244,000. The VIN was not available.
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle failed to shift into the park position. The contact had shift into neutral and park on a flat surface since otherwise it would roll away. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 180,000.
The contact owns a 2002 Dodge Durango. The contact stated that the shift lever became stuck in and out of the park position. The vehicle was taken to the dealer, where it was awaiting to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the vehicle was exhibiting the same failures as mentioned in NHTSA campaign number: 07V555000 (power train); however, the VIN was not included. The failure mileage was 100,000.
Beginning in April 2012 it was extremely hard to get gear shift out of park you had to attempt this several times this occurred every so often there was no significant routine. We took this to Dodge in gainesville several different trips and it would not repeat the problem for them. Starting around December of 2014 the vehicle would come out of park all by itself while parked and with the vehicle off then we would have trouble getting the key out or the vehicle back into park. This happens constantly and we are now scared to drive it. I called Chrysler and they said there was a recall of this nature but not on my vehicle. I find this hard to accept considering it is doing the exact same failure of other Durango's from this manufacture date. Please respond and let me know if I should junk my only vehicle or get a second mortgage to have repaired. On a second request I also had a windshield wiper motor replaced and was charged apparently there was a recall on that but gainesville Dodge doesn't cover recalls ? is this normal or are the dishonest.
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle independently shifted out of park. In addition, the vehicle failed to shift out of park intermittently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 07V555000 (power train). The manufacturer was made aware of the failure. The failure mileage was 138,500.
The contact owns a 2002 Dodge Durango. The contact stated that while driving approximately 20 mph, the vehicle vibrated excessively. Also, when the brakes were applied the vehicle would skid and jerk forward. The failure was recurring. The contact referenced NHTSA campaign id numbers: 07V555000(power train) and 08E064000(suspension) but was advised by the dealer that all recall for the vehicle had been satisfied. The manufacturer was notified of the failures. The approximate failure mileage was 215,000. Updated 06/10/14 MA the consumer stated when she attempted to stop, the vehicle locked up and skidded forwarded.
The contact owns a 2002 Dodge Durango. The contact stated that he was unable to shift the vehicle into reverse or park while the vehicle was idle. The contact referenced NHTSA campaign number: 07V555000 (power train) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 130,000.
The transmission shift selector sometimes won't engage in park. This hasn't caused a problem yet. However I am very careful to set the parking brake so that the vehicle doesn't roll away. I called Chrysler to inquire about a recall that affected many 2002 Durangos that had a similar issue. They said my vehicle was not part of the recall even though I am having a similar problem.
Vehicle fail to engage in park position which in turn locks the key in ignition leaving it susceptible for theives to break in and to take the whole vehicle and also very unsafe especially when your park in an incline.
--- please--- NHTSA needs to expand recall notification to cover more vehicles. I have 2 Durangos, both have same problem described in recall notification # 69542. Dodge customer care hotline claims both of my vehicles (VIN [xxx] and [xxx]) are not covered by this recall. Both of my vehicles exhibit same conditions described in recall notification. Recall id # 69542 - power train:automatic transmission:lever and linkage:column shift-- recall date: Dec 04, 2007-- model affected: 2002 Dodge Durango summary: Vehicles equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position. Consequences: Either of these conditions could allow the vehicle to roll away causing a crash without warning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Transmission and power train broke. Pieces of it were later found on the road. Transmission melted and caught fire, and later the whole vehicle was engulfed in flames and smoke. By the time firefighters had arrived, the whole vehicle front was burnt down. The vehicle was totaled.
The contact owns a 2002 Dodge Durango. The contact stated that after starting the vehicle, the vehicle could not be shifted out of park. The vehicle was not taken to the dealer. The manufacturer was contacted and confirmed that the VIN did not qualify for repairs under NHTSA campaign id number: 07V555000 (power train:automatic transmission:lever and linkage:column shift). The vehicle was not repaired. The failure and the current mileages were 178,433.
The contact owns a 2002 Dodge Durango. The contact stated that while the vehicle was parked it rolled away and crashed into the sidewalk. The driver and passenger air bags deployed. The vehicle was driven to a local mechanic. The vehicle was examined by an engineer who was unable to diagnose a failure code, or recreate the reason why the vehicle rolled out of the park position. The VIN was not available. The vehicle was not repaired. The failure and current mileages were 141,000.
A D V E R T I S E M E N T S
- Princeton, MN, USA