This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front left brake caliper locked during rush hour leaving Washington, DC on a Friday evening. The Durango had 79,000 miles on it. The vehicle was purchased from a dealer's lot in August 2006. All maintenance has been kept up on the vehicle. We had to replace both calipers in the front. Also, replace both brake pads and shoes. The brake shoes were brand new. They were placed on the Durango a month prior.
The vehicle in front of the consumer slammed on brakes. The incident was caused by pitted rotors. The brake shoes grabbed hard on the pitted rotors caused the ABS to kick in which also caused the vehicle to jerk in stop and go motion.
I purchased a new Durango 2 years ago, and at present the SUV has slightly over 14,000 miles. The dealer has informed me that the rotors must be turned and new brake pads installed. This type of work at 14,000 miles (7,000 miles per year) is unacceptable. At this rate 30,000 miles will require new pads and rotors. Apparantly, the brakes/rotors are undersized for the size and weight of the vehicle or the pads and/or rotors are defective, both safety issues in my opinion.
I own a 2002 Dodge Durango with 35,000 miles that has always been properly maintained. I have already had the dealer replace 2 worn ball joints last week, I've had the brake pads replaced twice, and one rotor on one side (in front) turned, and I am still hearing strange noises. I would like an investigation done on my vehicle, as I am driving my daughter and myself around everyday, and my factory warranty is about to expire. Its obvious daimler Chrysler is not concerned with saving peoples lives, as I have just witnessed the March third evening edition of cbs news with dan rather. I am rather concerned that the transportation safety administration has let daimler Chrysler get away with not recalling these problems considering the large amount of complaints with these suspension systems. Please help me and contact me. Thank you. Email me at jcookie100@earthlink.net or phone me (858)220-0419. Im not real sure what to do at this point. Thank you. Signed, a concerned parent and driver.
- San Diego, CA, USA
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- Hedgesville, WV, USA