This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Durango. The contact inspected the vehicle and noticed that the spare tire holder was corroded, which caused the spare tire to detach from the holder. The failure occurred without warning. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was approximately 92,000.
1-electrical system on overhead digital compass system became very hot. This electrical component system did not work for a period of a few days. It has intermittently worked now. 2-when you turn the steering wheel there is a horrible noise coming from one of the rear wheels. It makes a "woo-woo" sound every time the vehicle is turned, primarily turning right. A "honest" mechanic, who is a friend, told me that Dodge (Chrysler) was infamous for this type of wheel problem. 3-the transmission seems to have a hard time shifting, which involves the above wheel problem. 4-the air conditioning system does not cool and the vehicle is only 4 years old. 5-the leather covered dash is peeling up and began last summer, when the vehicle was only 3 years old. Contacted Chrysler/Dodge hq and dealership and both have refused to repair problem.
- Frisco, TX, USA
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- Worcester, MA, USA