This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver and front passenger seats slide back and forth in an uncontrollable manner with acceleration, brake and turns. Seat belts do not engage to limit forward/side movement of human body. Seat sliding/movement has enough force to cause interruption of contact with vehicle's gas/brake pedals. Forceful forward motion of sliding seat has enough momentum on driver's side to cause human impact on the steering wheel when a hard stop/brake engaged. Passenger side seat slides with enough force to cause head to impact windshield on sudden/hard stop. Seat belts do not engage to stop forward or side motion of human body when either seat slides back/forth. 02/2015 Chrysler Jeep Dodge Ram repaired seat frame with a new switch (tech notes 545 and 579) at mileage: 116,616. 2017 current mileage: 124,674. Drivers/passengers at or below age/gender appropriate bmi.
Adjustable lumbar support on bucket seats came apart and the adjustment wheel is no longer attached to anything. The seat is dished out in the back and very uncomfortable.
2002 Dodge Durango driver side seat came off the track. Customer states that the dealer said that the repair would not be covered under warranty. Consumer stated that the seat broke away from the track and was not hit by another vehicle.
- Omaha, NE, USA
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- Atlantic Bch, FL, USA