This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Durango. While driving approximately 65 mph, the electronic door locking mechanism automatically unlocked and locked the vehicle. Additionally, the shift lever became difficult to shift out of park. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic, who diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,500.
The contact owns a 2001 Dodge Durango. The contact stated the four wheel drive selector switch would not engage the transfer case. This would cause the vehicle to roll away unexpectedly if the switch was not engaged. The dealer advised reprogramming the transfer case control module. Although there was a recall for the failure (NHTSA campaign id number 01V077000: Power train: Automatic transmission: Lever and linkage: Column shift) the manufacturer advised his VIN was not included. The failure mileage was 58,000 and current mileage 81,000.
2001 Dodge Durango with recall for the ignition/park interlock system. In 2008 the consumer scheduled an appointment to have the recall performed regarding the ignition/park interlock system. On February 16, 2010, the ignition malfunctioned. The key would not go completely in the ignition, therefore, he was unable to start or move the vehicle. The vehicle was towed to the dealership. The consumer was then informed that the ignition tumbler could not be repaired because one of the metal bars in the tumbler had jammed in the locked position and that a new tumbler was needed. The consumer was certain that the malfunction of the tumbler was caused by the repair to the ignition/park interlock system.
The contact owns a 2001 Dodge Durango. The contact was able to shift gears without applying pressure to the brake pedal. Six months ago, he received a recall notice for NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift) and had the vehicle repaired for free by the dealer. Immediately after the repair, the failure recurred. The manufacturer and the mechanic stated that the contact would have to pay for any further repairs. The current mileage was 102,000 and failure mileage was 58,000. Updated 10/07/08. Updated 10/09/08.
The contact owns a 2001 Dodge Durango. The contact can switch gears without first engaging the brake. The consumer repaired the power train: Automatic transmission lever and linkage column shift per NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift). Immediately after the repair, the failure recurred. The dealer stated that because the vehicle was previously repaired according to the recall, the contact would be responsible for any additional repairs. The vehicle also began overheating repeatedly. The dealer replaced the water pump, thermostat, coolant tube, fan clutch, and the control box; however, the failure still persists. The failure and current mileages were 102,000. Updated 08/08/08 updated 08/12/08
- Fayetteville, NC, USA
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The contact owns a 2001 Dodge Durango. The contact received a recall notice for NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift) on March 1, 2008. The vehicle was taken to the dealer on March 5, 2008 for the recall repair; however, the vehicle continues to shift out of the park position. When placed into drive, the vehicle will shift into neutral. The dealer stated that they performed the repair correctly and will charge $80 to diagnose what they suggest is a new failure. The manufacturer took a report, but was unable to assist any further. The current and failure mileages were unknown.
The contact owns a 2001 Dodge Durango. The gear shifter will shift automatically without the brake pedal being depressed. The failure occurred immediately after the vehicle was repaired for NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift) and Chrysler recall number G28. The dealer and manufacturer stated that nothing could be done and advised her to call NHTSA. The failure and current mileages were 148,000. Updated 02/14/08.
While making a right turn main rear leaf spring broke. Dealership indicated that although this was a common problem the cause had not yet been determined. Also with the keys in the ignition, but not engaged, consumer was able to put vehicle in gear without the brake pedal being depressed.
Consumer received recall notification (01V077000), consumer was informed by the dealer that a particular part would need to be ordered, consumer had to contact the dealer on 2 occassions to check the status of the parts, which took almost 2 months to get resolved.
Consumer received notification that her vehicle was affected by recall 01V077000 concerning transfer case. However, dealership has refused service, and recall has yet to be remedied. Please provide any additional information.
Four wheel drive indicator light would remain on while driving. Dealer notified, and no repairs were done at this time. Please feel free to provide any further details on this matter.
A D V E R T I S E M E N T S
- Dupoint, WA, USA