This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle failed Pennsylvania state inspection. The technician indicated that the vehicle's upper ball joints neede dto be repalced. Please provide any additional information.
Backing out of driveway. Turned steering wheel to the right and the front end dropped. The right front tire came away from the control arm at the upper ball joint.
A squeaking noise was heard from under the front of the vehicle when turning. While driving on the a bumpy freeway vehicle pulled to the left when it went over a bump. Vehicle was taken to a dealership, who indicated that the front upper ball joints had prematurely worn out which caused the front tires to wear.
I had to replace the upper ball joint in my vehicle. I was told that there is an ongoing investigation regarding the upper ball joints in 2000-02 models. I noticed a noise when I hit the brakes or a rough spot in the road. I took my vehicle in for service and had to pay $272 to have these replaced.
While driving 70 mph vehicle vibrated. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic informed determined that the upper and lower ball joints needed to be replaced.
- Orange, TX, USA
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My ball joints and right contol arm have gone out again. On 12-6-02 I took my car into the dealership and they replaced my ignition switch and right control arm and hub bearings. No I have the same problem again and they do not want to help me with my problem. I just drive in the city. My ro # is 262789. It was a done at valencia Dodge.
As I was going down a counry road, for some unknown reason I lost control of my Durango, went off the road and ran into a dirt/rock embankment. When pulling my Durango back up on the road, found my tire was flat and the rim had split in half. In half like if you were holding it up on it's edge (not lying it down) and cut it in half. When I took it to the dealer ship and they had a representitive come out they said there was nothing they could do!!! I've talked to many people and mechanics and they said they have never seen anything like that. It's as almost as it was welded wrong. The crysler Corp. Would not help me in any way. I had to turn it into my insurance company. I still believe that there was something wrong with my Durango. Whether it be a faulty rim or possibly the ball joints. I've now been reading more and more about these Durango and am still not satisfied with the crysler Corp. S decision.
Vehicle makes horrible noises when making turns, or going over uneven road surfaces. Feels and sounds. As if front end is going to fall off vehicle skips lanes slightly when hitting any kind of bump. Vehicle has gone to dealer multiple times for same problems, which ends up with the sealer greasing up the suspension and finding nothing wrong. I feel uncomfortable driving the car knowing there is a slight chance that the wheel may fall off.
I have a 2001 Dodge Durango. On Sunday April 4,2004 I hit a small pothole on the road and almost lost control of my vehicle and hit another car. It felt like the front end was going to fall off. I took the car to a Dodge dealer here in provo Utah. The upper and lower ball joints had to be replaced. The service department told me they were worn and were in bad shape.I have 48000 miles on my vehicle. This could have caused a serious crash. I won't say accident for both chryler and the government know of the problem and refuse to address the problem. Get off your ass before someone gets killed!
I would like to file a claim regarding my 2001 Dodge Durango 4X4. I have experienced problems with the upper and lower ball joints on my Durango. Both the upper and lower ball joints were so worn out the truck would not go down the highway straight. The ball joints were both located on the passenger side. I have since had them replaced. The truck had only 59,000 miles on it. I feel this is premature wear and is a faulty design. I have seen the investigation on tv and feel this should be a recalled item. It has affected alot of vehicles from 1998-2003, why has no one forced a recall yet? this is clearly a safety issue, if the front wheels fly off, or you cant keep the vehicle going in a straight line, it is a safety issue and Dodge should be forced to correct it immediatly.
The consumer had problems with the ball joints. The owner has already replaced the ball joints once and now they need replacing again. This vehicle was purchased new and had less than 30,000 miles. Provide further details.
Consumer complained about a ball joint problem. The tires are wearing out unevenly, and a wheel alignment is impossible until the ball joints have been replaced.
Premature wear on both front ball joints. Right side upper and lower wore prematurely. Left upper wore prematurely. Seals were intact. Vehicle has 40K miles. Dodge Durango 2001.
On January 2, 2004 an independent shop replaced the upper ball joints at the consumer's expense. The consumer was informed that the wheel was about to fall off.
Front end shook and pulled to the right when braking. This was due to the upper and lower ball joint being worn out. They needed to be replaced, per the dealership.
When turning left or right front end of the makes a noise. Consumer states that front wheel has play in it. Can push the wheel in about three inches and outward three inches. Driver believes itis related to the ball joints.
While the consumer was driving down the highway, the ball joints broke, making it hard to steer vehicle. The consumer pulled to the shoulder, called a tow truck and had the vehicle towed to the dealer for repairs. The warranty expired and the consumer had to pay $1100 for repairs. The front wheel(s) had come unattached while attempting to make a turn.
Consumer had a tire blowout. Took vehicle to dealer to have the tire repaired. Mechanic repaired the tire, and determined that upper and lower ball joints on both sides needed replacement.
A D V E R T I S E M E N T S
- Mercer, PA, USA