This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Durango. While driving at any speed, the contact noticed excessive heat underneath the floorboard and in the engine. She also smelled sulfur inside the passenger compartment. The vehicle was taken to the dealer and they stated that the catalytic converter was failing. The vehicle was not repaired and the failure persists. The contact feels that the computer system in the vehicle is malfunctioning, and causes raw fuel to flow through the cylinders. Over time, this could have caused the catalytic converter to fail. The contact filed a complaint with the manufacturer and was advised to take the vehicle to the dealer for further inspection. She was provided a list of dealers to call that has special equipment to remedy the failure. When she arrived at the dealer, the equipment was unavailable for testing. The failure mileage was 72,000 and current mileage was 83,267.
Transmission failure after 6 years. My transmission temperature light came on and I was not able to accelerate over 5-10 mph. I was told by the dealer that my warranty had expired and it was over the mileage. However, I would have to pay $6,000 to have everything fixed. These were the issues: - transmission re-haul ($4,150) - catalytic converter ($1,100) - differential service ($500) this is absolutely ridiculous to pay $6,000 for transmission services after 6 years old.
- Atlanta, GA, USA
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- Worth, IL, USA