This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact states received a recall letter on 8-17-05 regarding the upper ball joint on 2001 Dodge Durango. She called and set up an appointment, and they told her they do not have any parts because there is a backorder. She thinks the recall should be fixed in a timely manner. She reported having problems with the brakes, and her husband told her this might have something to do with the recall because the front end may be wearing out the brakes. The steering wheel jumped around in her hand when she applied the brakes.
The inboard surface of both brake rotors began to flake off and wear thin. The inboard brake pad retainer clips were bent and rusted or gone. You could feel the pulsation of the untrue rotors when applying the brakes. 43,000 miles on the odometer.
While applying the brake pedal, the vehicle vibrated uncontrollably and the failed to stop completely. The mechanic informed the consumer that the rotors needed to be replaced.
At 55,000 miles I had to replace my rack and pinion and ball joints. I replaced my brake pads and rotors last year and have just been told that I need to replace them again. My vehicle is used for local highway driving.
- Cheektowaga, NY, USA
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I have had to replace the rotors three times and also had them resurfaced 3 times in 3 years. Now I have been told the ball joints are in very bad shape and must be replaced right away. I have owned other Dodge vehicles through-out the years and I'm very disappointed with this one.
My 2001 Durango has had the rotors go bad and the ball joints (both of which cost me money). The vehicle has 55000 miles on it and is driven 95% of the time on the interstate system. Although I like the vehicle, I think the mft should pay for the replacement. I also, think it is time for a recall. I am hard pressed to buy another Dodge ( I own two) knowing that they don't care about my safety!
My wife and I own a 2001 Dodge Durango slt. Great car but very dangerous and remarkably obvious design flaw in the front rotors. We currently have 30,000 miles on or Durango and I 'm getting ready to put the third set of rotors on the front end. The first changed set was put on after only 9200 miles. Of course at the dealership you get the blah, blah about how it is a normal wear and tear item. Which I agree it is;however, it is not normal today or yesterday for any rotor on any vehicle to warp so badly after only 8000 miles of use. Rotors warp from excessive heat buildup-> that is a fact. I did further research through various Dodge dealerships. Of the five respective dealerships contacted all five agreed that the rotors are undersized and are pre-maturely wearing on all Dodge Durangos, but they couldn't do anything about. When I changed the rotors after only 8000 miles I was fairly surprised to see almost no wear on the front brake pads. Regardless of this small amount of wear I decided to replace the front pads with new high end ceramic pads which help with reducing heat by helping dissipate heat through the ceramic media. At 17,000 miles warped rotors on the front end again, ceramic pads looked great. I do not pull a boat/ rv or anything else on my vehicle. I live in flat corn country not Colorado with excessive mountains that would put strain on the braking system. Brakes are the single most important part on any vehicle, and when they are undersized and don't dissipate heat correctly they will warp everytime. There is no doubt that this is a dangerous situation that is not isolated and is prevalent with every 2001 Durango. I hope I'm not wasting my fingers time and that this has some impact on Dodge, so that they may right this wrong and get recall performed before someone or more people are killed and injured from this condition.
When applying the brakes vehicle pulsated/vibrated. Consumer drove vehicle to the dealer for inspection, and mechanic determined that brake pads and rotors needed to be replaced due to corrosion.
The vehicle's rotors warped prematurely. As a result the owner had to replace them every 8,000 miles the cause has yet to be determined. Please provide any additional information.
Prior to 30,000 miles the 2001 Dodge Durango began to shake in the front end. The vehicle was taken back to the dealership where we were told that the brakes pads were like new but the rotors were warped significantly and could not be cut down to stop the shake. We were told that the problem is due to the heat not being able to be released from the brakes in the Durango. This is our second Durango and we did not experience such a problem with the first one. By reading articles and complaints by other Dodge Durango and Dakota owners, this seems to be an all too common problem. It is my understanding that this repair/service is not covered under warranty. It is my belief that the problem resides with defective rotors put on these vehicles and these vehicles should be recalled for this problem due to the unsafe nature in which these brakes systems are wearing.
I would like to file a complaint regarding front bakes and rotors on a 2001 Dodge Durango. The vehicle has approximately. 23500 miles and the rotors are in pretty bad shape. When I apply the brakes I get a pretty bad vibration in the pedal and the vehicle does not stop very well. I spoke with Chrysler and they informed me the rotors and brakes were considered wear parts and were not covered by the warranty. I have done some investigating and found this appears to be a common problem. I would like to file a complaint so that maybe Chrysler will try to rectify this problem.
Dealer already notified-premature 1/4 inch grooving in rotors is not normal during mild operating conditions. I believe the metalergy is defective in hardness and will require the expense of premature replacement to avoid failure rather than standard service.
A D V E R T I S E M E N T S
- Rocky Mount, VA, USA