This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While I love my 2001 Dodge Durango rt, there are a couple of serious problems / safety issues the vehicle has. Number one is the passenger front seat is very loose and rocks back and forth during acceleration and braking which could cause severe injuries if the vehicle was in a wreck, whiplash etc. In doing my research the average fix that the dealers will do costs between 600-800.00 which is to replace the motor assembly. There are links on various forum for instructions to fix yourself for about $40 orovoodmg a better fix that the dealers will not provide, but it is complicated and very labor intensive. My number one concern is to be safe and have safe passengers! to be able to bring this into Dodge and get this permanently fixed at no cost to me. There are untold amounts of Dodge Durango owners out there with this same issue, which Dodge currently will not recall. The other two issues are incredibly defective ball joints. Since Dodge recalled these trucks for the ball joints many including mine previous to me buying it, we're brought in for recall repair in 2006. Please note the suspension components company called "moog" fixed this Dodge engineering problem for this year make and model with their own specially designed ball joint. As far as the brakes go this a very heavy SUV, in which if one needs to stop quickly and the brakes fail or skid the wheels due to lock up this again like the seats is a very important safety issue that Dodge needs to correct. I have faith that Dodge will take care of more consumer issues than Ford ever will.
The contact owns a 2001 Dodge Durango. The contact stated that the front driver and passenger seats independently moved forward and backward while driving. The vehicle was taken to the dealer (dependable Dodge, located at 21415 rosco blvd, canoga park, ca 91304) where the vehicle was diagnosed, but the cause of the failure could not be determined. The dealer stated that the seat track assembly was deteriorated. The vehicle was not repaired because the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 8.
I purchased this vehicle new December 2000. When driving approximately 30mph the driver and passenger seats move up and down motion, when car stops, the seats come at rest. The passenger seat is worse than drivers side. The air bag warning light dings & illuminates and then go back off..
The contact owns a 2001 Dodge Durango. While driving approximately 20 mph, the front driver side power seat independently shifted forward in a rocking motion whenever coming to a complete stop. The seat would reset to the correct position after resuming normal operation. The vehicle was not repaired. In addition, the air bag warning light illuminated and the air bag clock spring was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Purchased used from Dodge dealer. Front electric seats (driver and passenger) rock with every movement. Checked recalls list and manufacturer has never addressed this problem. I didn't know that other owners had this problem until reading complaints. Current mileage 117,000. Did not notify mfr.
- Deerfield Beach, FL, USA
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The power front seats after time come loose in the 20001 Durango and move back and forth on the tracks. Seems like they are moving more and more every day. I read so many other complaints on this web site. Another problem which is common is the wiring burning up connected to the resistor pack on the blower motor. I read stories about how people have to replace the blower motor, resistor pack and plug at the end of the harness. The manufacture should have used thicker wire to handle the current draw for the motor that is installed in the vehicle in the first place. I have been using the original motor for 2 years now I just don't have any speed control now, but the motor is fine. The resistor pack is also fine just need to replace one or all of the wire that are burnt up.
When turning into a church parking lot for a wedding. The Durango was struck from behind (at about 40 mph) and the driver seat broke and I was laid back unable to reach the brake pedal or steering wheel. The Durango traveled approx 20 feet before hitting a parked Jeep. The passenger and I both received injuries and currently under care. Dodge needs to do a recall on the faulty parts in the driver electric seats that are causing the rocking back and forth causing the mounting brackets to fail and brake. I have seen not posts of deaths occurring but it is just a matter of time before it does. We were very lucky.
The contact owns a 2001 Dodge Durango. The contact stated that while driving at different speeds, both driver and passenger seats were not stationary and would move out of place. The vehicle was taken to the dealer for a diagnostic testing. The technician stated the electric motor needed to be replaced for both seats. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000 and the current mileage was 165,000.
The power drivers seat shifts in position when accelerating from a stop or when a rapid deceleration is required to stop short. The power seat does not move along the seat tracks, but shifts front to rear or laterally while in the same position on the seat tracks. After researching the problem I have found this has come to be known at the Durango "rocking chair" problem. It is quite disconcerting when it happens and causes the driver to momentarily lose concentration while driving. This is a safety hazard. I believe this to be a design and/or manufacturing defect that will only get worse with time, inevitably resulting in a collision.
2001 Durango passenger seat just started sliding freely back and forth on the track. The vehicle has electric seats. Definately a safety concern and it appears that there is a flaw in the design from the posts I have been reading.
My front passenger seat is not engaging on the seat track, it slides forward & back with the motion of the vehicle. I am concerned for the safety of my kids, or anyone for that matter, riding in the front seat even though they are 12 & 16!!!! they can easily slam into the dash board with their legs or worse with any speed. I have researched and read about many other Dodge Durango owners experiencing the same exact issue. This is a huge saefty issue!!! please help!
I have a 2001 Dodge Durango. Both front seats are loose and have just about caused an accident on a couple of occasions because everytime I brake, the seats shift forward. Based on what I've seen online with complaints and forums, this is extremely common with Dodge seats. Why won't they do a recall on something that is so widespread and is a major safety issue?
Both the driver and passenger seats have become loose - sliding forward and backward when accelerating and braking. This problem has been occurring for over a year and is constant - the seats are no longer firmly attached to the vehicle. This is an extremely common failure on these vehicles caused by defective or sub-standard parts used in the seat structure.
Multiple replacement needed of upper & lower ball joints, sway bar, currently experiencing front end bed spring noise - sounds like junk, told the front lower ball joint is lose again. Also the heating elements in the front driver's seat went out -cost to repair over 700.00! vehicle is a 2001 Dodge Durango 4 X 4. only 86,000 miles original owner. This vehicle meticulously maintained and serviced, but despite that constantly having front suspension repairs and brakes.
Passenger seats and driver seat on 2 2001 Dodge Durango do not hold on rails they have play and slide back and forth each time you accelerate or brake. Its a safety hazard.it slams your knees into the dash board. Complained several times to Dodge Corp filed complaint case#17864244.
My drivers bucket seat rocks back and forth due to a broken bracket or rail. I have seen several mentions of the exact same condition of other 1999 to 2001 Dodge Durango owners and Chrysler denies hearing of other instances of this exact same condition. I hope all the other people that have posted this exact same problem on the internet are reporting to you as well because this seems to be a very common occurrence. The service centers are asking for $600 to $900 to fix this.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA