This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Advise Chrysler again my ball joints are worn and will not pass a state safety inspection. The wheels could be vertically moved up and down. The mechanic shook the wheel and the ball joint came off. If I would have been driving this, I would have encountered a major fataility.
While driving 25 mph vehicle vibrated from the front driver's side. Also, consumer heard a knocking noise coming from the front of the vehicle. Consumer took the vehicle to the dealership, and mechanic determined that the upper ball joints failed.
I had my 2000 Dodge Durango inspected for upper ball joint failure. The dealer found excess play in the upper ball joints and reccomended replacement at 68,000 miles. This problem needs a recall before injuries and deaths occor. Dealer stated that the problem is more prone to vehicles driven in a salt environment, but there is none used where this vehicle has been driven.
The vehicle's lower ball joints fail without warning. Please provide any additional information. The consumer had replaced the upper and lower ball joint 6 months prior to the second failure. The lower ball joints were so bad that the one on the driver's side was about to fall off. The consumer feels these need to be recalled.
The vehicle was taken to the dealer to get new tires. The dealer could not align the front end due to metal fatigue of the upper ball joints. The upper ball joints were replaced. Please provide the VIN# along with any additional information.
- Littleton, CO, USA
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Upper ball joint excessive wear reported by asi certified mechanic needs to be replaced. Check with Dodge for safety recall, the ball joint should not be this worn down with low mileage.
Odd steering feel and intermitin noise was coming from the front end. After taking the vehicle to my local mechanic it was ound that the lower ball joints on the vehicle (2000 Dodge Durango) were completely worn out ready to separate. Also the upper ball joints had worn to the point of replacement. Vehicle was unsafe to drive without the necessary repairs made.
Ball joints were worn on my 2000 Dodge Durango. When going over any bumps, the front end sounded like it was coming apart. I took it to my local dealership and they told me the ball joints were worn.
I own a 2000 Dodge Durango, [xxx] this vehicle has both upper ball-joints severely worn. Updated 07/26/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
We own a 2000 Dodge Durango and saw several newscasts about the failing ball joints. We took our vehicle to the dealership where we purchased the car and we also have a failing ball joint. Luckily, we were not in an accident but we are being charged over $400 for this defect. Our car only has 50K miles on it. We know this is a chronic problem with the Durango and would like Chrysler to issue a recall and want our complaint noted..
Consumer complained about a ball joint problem. Consumer took vehicle to dealer for a wheel alignment, and mechaniic determined that ball joints needed replacing.
The upper and lower ball joints on the left side of my 2000 Dodge Durango were worn and had play. I had to have them replaced at my expense since there is not a recall on them at this time.
Safety problems with Dodge Durango including replacing ball joint twice in 4 years, repalcing front roters twice in 4 years, complaining about problems with brakes and the transmission. This vehicle failed two safety inspections for these problems. These are serious safety concerns and have been down played when I have taken my car in and I have not been notified of the seriousness and that these are reoccuring problems with the Durango. Yet the dealership and Chrysler want to claim no responsibility.
A D V E R T I S E M E N T S
- Saint Louis, MO, USA