This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had my 2000 Dodge Durango upper ball joints inspected and they are near failure. Contacted Dodge and because my Durango is not a 4X4 but a 4X2 it is not subject to recall. It is the same sealed ball joint that is failing on the 4X4 so why not part of recall?
Recall campaign: NHTSA campaign 04V596000; daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no available appointments until April, which could be dangerous because the wheels can fall off.
"NHTSA recall campaign 04V596000" on the ball joint wear. Consumer contacted the dealer, and was informed that the next available appointment is March 16, 2005.
"NHTSA recall campaign 04V596000" concerning upper ball joints. Daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no parts available in order to repair, which could dangerous because the front wheels could fall off.
"NHTSA recall campaign 04V596000" concerning upper ball joint wear. Owner received notification from the manufacturer for this recall. Owner took the vehicle to the dealer for service. Owner was told that because the vehicle was not purchased from that dealership, he will have to wait 4 weeks to get an appointment. Those who purchased their vehicles from this dealership were being serviced on a first come first serve basis.
- Staten Island, NY, USA
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"NHTSA recall campaign 04V596000, " daimler Chrysler issued an upper ball joint recall. This vehicle was not included in the recall due to VIN. But has a clicking noise and shaking from the front of the vehicle when making turns.
I own a 2000 Dodge Durango. It is not a 4X4 and as a result is not a part of the recent upper ball joint recall. My vehicle has 66,000 miles and I have had to replace my front tires two times due to uneven tire wear. The last time I replaced the tires, less than a year ago, I had a fron end alignment done. The third set of tires is now also wearing unevenly. I am also hearing a loud rattling noise that appears to be coming from the front end or front door passenger side area. I don't knwo if this is related. I have not contacted the dealer, because I have been told that they will only consider reparing the vehicle under recall if it is a 4X4. I would like to have the front end problem inspected and corrected and I would like to be re-imbursed for at least the last two front tires I purchased. This has been an ongoing problem since I first bought the vehicle in 2000, but I was unaware of the potential problem until I heard about the recall.
NHTSA campaign 04V596000; daimler Chrysler issued an upper ball joint recall. This vehicle is not included in the recall due to VIN. But there is a clicking noise and shaking while the vehicle is traveling at low speeds, and making turns.
NHTSA campaign 04V596000; daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no appointments available until may in order to repair. This is dangerous because the front wheels can fall off.
The right front wheel separated from the vehicle while driving 20 mph. Vehicle was towed to the dealer. Dealer replaced both the lower and the upper ball joints.
NHTSA recall 04V596000 concerning ball joint wear. Consumer contacted the dealer for an appointment, and mechanic informed consumer that the next available appointment would be April 25, 2005.
Would like to know if upper ball joint faliure was cause of my wifes accident on dec23,2004. The accident totaled out our 2000 Durango. Please show me where to go for help. I recieved my recall leter from Chrysler on Jan 3, 2004. A little to late.
NHTSA recall 04V596000 concerning upper ball joint wear. Dealer refused to honor the recall because vehicle was not purchased at that particular dealer. The consumer stated that the recall was not completed because the dealer did not have the parts.
NHTSA recall 04V596000 on the ball joint wear. The vehicle was taken to the dealer for the recall, however the mechanic informed the consumer that she would have to pay for an alignment first before having the ball joint replaced.
The dealership is refusing to perform the upper ball joint wear recall 04V596000 until they have performed the recall on the trucks that were brought from them.
On Sept. 17, 2004, I took my 2000 Dodge Durango to the norm reeves dealership in temecula, California, for some warranty work and a 60,000 mile service. I was informed that I needed new brakes, and I authorized this service. I later got a call and was informed that the rear differential needed service. While this service was being performed, apparently the left front spindle came out when the caliper bolt was being removed. I was told that my wheels could have fallen off. These two repairs came to nearly $1,000. My question is: Is any of this related to the ball joint moisture leak that was recently publicized by your organization" if so, how should I attempt to get reimbursement from the dealership and/or Dodge" thank you for your assistance! I am a single parent, and feel I was taken advantage of because I have no automotive knowledge.
My 2000 Dodge Durango was diagnosed with undercarriage problems and in need of ball joint replacement and numerous other parts in both front tires. In addition, I have replaced the cv joints once already because they were worn out and they are in need of replacement again. The ball joints are a critical part of the suspension, steering, and safety of any vehicle, passengers, and others. If the ball joints shall fail, as many have indicated have done on Dodge Durango's, there would be serious injury, damage, and potential death for those involved. I have also replaced the tires to due uneven ware, which I have been told could be due to the ball joints. With the history of the ball joint problems with Dodge DurangoS, there should be no reason Dodge doesn't recall them. Dodge's liability and consequence for not recalling them will be far more dramatic and financially negative after more ball joints fail causing more accidents, injuries, and deaths resulting in lawsuits. For one would hate to see anyone hurt or killed due to Dodge's negligence. Estimate to fix is around $1600 for the ball joints in the front end. The cv joints will also need repairing. Since this is an obvious defect in the manufacturing of the Durango, I do not believe I should pay for it. Durango's record for inferior undercarriage should be enough for the auto industry to demand compensation to all owners of the Durango. This doesn't take into account the potential property damage and physical injuries or deaths that have been or will be caused by this defect in the Dodge Durango ball joints.
I had notiice for some time that my vehicle, a 2000 Durango had an unususal noise when turning to the right along with a "loose" feel when driving, especially when on a curve or bumpy road. I took my vehicle to a local dealer to be checked out and their first response was that I needed to have my upper ball joints replaced. I had purchased extended warranty insurance for the vehicle so that paid for most of the replacement cost but that did not pay anything for the front end alignment required after the ball joints were replaced. It seems really unususul that ball joints which require no lubrication and can not be lubricated would deteriorate so rapidly in just 40000 miles of normal operation. At the time I also wondered why they immediately decided that the upper ball joints were defective but I see from the news now that daimler Chrysler has had a good indication that they did have a problem and just hoped to keep me quiet.
A D V E R T I S E M E N T S
- Chalfont, PA, USA