This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2000 Dodge Durango, and I have been experiencing, front suspension problems.when you are turning or driving at any rate of speed it makes a creeking noise, and a clicking noise. I took it to Goodyear and they told me the ball joints need to be replaced, upper and lower. There is only 52000 miles on my truck, I took it to the dealer and they said they can not duplicate the problem. The cost for repair is over $1000 dollars. With all the complaints you are reciiveing I think there should be a recall and the dealers should be repairing the problems at there expense.
After getting new tires for my 2000 Dodge Durango I was told that the upper ball joints and arm had to be replaced "or the wheels would fall off." I have 59,000 miles on the vehicle. 4X2, never off road.
I took my car into get the tires rotated and the tire tech told me the front upper ball joints were about to break and I was lucky I havent got into a car accident yet. He said my car was unsafe to drive and I needed it to be fixed as soon as possible. I saw all the reports and needed to report mine too.
Consumer took vehicle to mechanic for tire and alignment service. Mechanic advised consumer could not perform alignment service because ball joints were worn excessively and needed to be replaced.
While having the vehicle serviced, the technician noticed the right upper ball joint needed to be replaced. The right upper ball joint was replaced. Dodge disposed of the old part. The control arm ball joint assembly was replaced.
Consumer states ball joints wore out prematurely. Dealer notified. The upper ball joint on the passenger side had worn out. The upper ball joint and arm was replaced.
I own a 2000 Dodge Durango 4WD. Have never had it off-road. Only 25,000 miles on it. Took the Durango in for wv state inspection. The garage where I had bought it found that the right ball joint was so wore out that is was not safe for me to drive the vehicle. I experienced no difficulty in the steering. No problems showed up as I could tell. I had just returned from an interstate trip where my speed was up to 70 mph. I wanted to report this, because I heard on the local news that other Durango owners were experiencing similar problems and you were taking complaints on this safety issue.
Took my 2000 Dodge Durango in to have ABS sensor replaced and was told by the customer service representative that the front ball joints needed to be replaced, and that I was taking the chance of having a tire fall off while driving if not done soon. I inquired if it wasn't unusual to have to replace upper ball joints at 40,000 miles and was told that it was not. I also asked if Dodge was selling vehicles that have tires falling off while driving after 40,000 miles and was told that they were not.
Upper ball joints failed on my 2000 Dodge Durango with 42,000 miles. This is supposedly a heavy duty truck and has never towed anything nor been offroad. Only light duty commuter duty. This is a very common problem and representative of a design defect. Entire wheel assembly can fall off vehicle while driving.
I have a 2000 Dodge Durango. I read where the government is investigating the upper ball joints on the front suspension. Mine hve been replaced three times. There is a major defect here.the last time I took it in the steering wheel had started to wobble. I didn't know what it was until I read the article in the newspaper.
Backing out of driveway turning wheel to right felt like I hit something, got out and looked around vehicle, found nothing. Backed into street, knew something was wrong, looked at front tire on passenger side, wheel was cocked. Called tow truck and certified mechanic said ball joint was broken. EA03-023
My upper right ball joint broke and separated the wheel from the vehicle. Fortunately, no accident only becauuse of the slow speed of the vehicle. This seems to be quite a week and dangerous link for a 2000 Dodge Durango with 40000 mile and never was used in off road. EA03-023
Defective upper front ball joint - Chrysler has failed to provide repacement parts for over 1 1/2 months. Truck is unsafe to drive. Has been sitting at my work in the back parking lot for over a month. Left upper ball joint is ready to break. I am lucky that I work for a car dealership and was made aware of the problem before I got hurt.
A D V E R T I S E M E N T S
- Mchenry, IL, USA