This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer took vehicle to mechanic for tire and alignment service. Mechanic advised consumer could not perform alignment service because ball joints were worn excessively and needed to be replaced.
Backing out of driveway turning wheel to right felt like I hit something, got out and looked around vehicle, found nothing. Backed into street, knew something was wrong, looked at front tire on passenger side, wheel was cocked. Called tow truck and certified mechanic said ball joint was broken. EA03-023
2000 Dodge Durango. On two occasions I had my Durango in for premature balljoints. The left upper and lower had to be replaced and then the right and left tie rods. I was told that the tierods should have been replaced when the balljoint was replaced. I only had approximately 40,000 miles on my car when they were replaced. I had to pay $150 plus a car rental for this repair which took two days because the dealer didn't have the parts in stock.
- Dale City, VA, USA
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- Wagoner, OK, USA