10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,597 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Dodge Durango suspension problems

suspension problem

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2000 Dodge Durango Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #84

Mar 182002

Durango 4WD 6-cyl

  • Automatic transmission
  • 34,000 miles

A D V E R T I S E M E N T S

Safety problems with Dodge Durango including replacing ball joint twice in 4 years, repalcing front roters twice in 4 years, complaining about problems with brakes and the transmission. This vehicle failed two safety inspections for these problems. These are serious safety concerns and have been down played when I have taken my car in and I have not been notified of the seriousness and that these are reoccuring problems with the Durango. Yet the dealership and Chrysler want to claim no responsibility.

- Amherst, MA, USA

problem #83

Mar 082004

Durango 8-cyl

  • Automatic transmission
  • miles
When I heard on tv that the 2000 Durango could have defective ball joints, I had my Durango checked. The left ball joint had a chunk missing, and in the words of a repairman, the wheel could come off if I hit a hole or bump on a highway. The right ball joint was also damaged. I had both ball joints replaced at the dealership where I purchased the car. My car has 59,000 miles on it; it has been driven on highways, paved roads, and streets--never off road. I believe these ball joints were defective when installed and am concerned for my own and others safety, particularly since my car gave no warning signs such as noise of difficulty in steering to indicate something was wrong.

- Brashear, TX, USA

problem #82

Mar 112004

(reported on)

Durango

  • miles
While state inspection was being conducted technician noticed that a one of the wheels was wobbly. Then, technician determined that ball joints needed replacement.

- Windsor, ME, USA

problem #81

Mar 112004

(reported on)

Durango

  • 69,000 miles

A D V E R T I S E M E N T S

Consume rcomplained about ta ball joint problem. While driving at 25 mph right front wheel assembly detached, and rolled away into a river.

- Baltimore, MD, USA

problem #80

Mar 112004

(reported on)

Durango

  • 90,000 miles
While traveling 40 mph consumer noticed looseness in steering and handling roughly in a situation, consumer tried to avoid hitting an elk, but couldn't due to erratic operation of the steering. Driver lost control and ran off the road, crashing. After the truck was serviced consumer was told the ball bearings needed replacement.

- Crawford, CO, USA

problem #79

Mar 112004

(reported on)

Durango

  • miles
While traveling over potholes or rough pavement consumer heard front end noise. The consumer had vehicle serviced, and was informed that two upper and one lower ball joint needed replacement.

- Liberty, NE, USA

problem #78

Mar 102004

Durango

  • 70,600 miles

A D V E R T I S E M E N T S

Dealership refused to perform a front end alignment because the upper and lower ball joints were bad.

- Republic, OH, USA

problem #77

Feb 192004

Durango

  • Automatic transmission
  • miles
Driver heard a squeaking noise coming from the front end of the vehicle. Upon inspection of vehicle mechanic determined that front upper and lower ball joints needed to be replaced.

- Bellingham, MA, USA

problem #76

Jan 022004

Durango

  • Automatic transmission
  • miles
Driver heard noise coming from the front passenger side. Dealer suggested that ball joints need to be replaced.

- Garysburg, NC, USA

problem #75

Mar 022004

Durango

  • 100,000 miles
While turning vehicle lost power steering. Consumer was informed that the problem pertained to the front ball joints failure.

- Hampton, VA, USA

problem #74

Mar 092004

Durango

  • miles

A D V E R T I S E M E N T S

While consumer was traveling 60-65 mph wheel shook violently. Consumer was close to the right side of the road, and when he came upon an exit he took it and pulled to the side. When he got out and looked at wheel it had turned toe-in. Consumer immediately called dealer, and had the vehicle towed. Vehicle was repaired at cost of $2100. There was no mention of a recall or investigation. Dealer replaced the wheel bearings, tie rods, steering column, and the steering rack. All those parts had to be replaced because of ball joint failure, and the wheel coming almost off vehicle.

- Reading, MA, USA

problem #73

Mar 092004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
I have a 2000 Dodge Durango that we purchased from a certified Dodge dealer in November 2003. Right after we bought it we noticed a popping sound in the front end and had them check it out on at least two occasions. I just took my vehicle in for service for a front-end alignment and they tell me that both front ball joints are bad and must be replaced, and the job will cost $500. There is no way ball joints should go bad so quickly and the dealer should have recognized the problem when they sold it. We've only had the vehicle 15 months. There is an investiagation on this by Dodge and other agencies but there has yet to be a recall and this is a serious safety issue.

- Kansas City, MO, USA

problem #72

Mar 092004

(reported on)

Durango

  • Automatic transmission
  • miles
There was excessive shaking in the steering column. Vehicle was pulling to the right, consumer thought it was the brakes. Took vehicle to mechanic, and they replaced the brakes, but the problem still existed. Another mechanic determined that ball joints were prematurely failing.

- Keota, OK, USA

problem #71

Mar 082004

(reported on)

Durango

  • 60,000 miles
While driving consumer heard a knocking noise on the driver's side front end of the vehicle. Dealership replaced the upper and lower ball joints.

- Mattapan, MA, USA

problem #70

Feb 232004

Durango 8-cyl Diesel

  • Automatic transmission
  • 23,000 miles
While having the vehicle serviced the mechanic determined that the upper and lower ball joints needed to be replaced.

- Portland, OR, USA

problem #69

Mar 052004

Durango 4WD

  • Automatic transmission
  • miles
While driving and turning to the left or right consumer heard loud noise coming from the front end. Vehicle was taken to the dealer, they indicated that it sounded like the ball joints.

- Staten Island, NY, USA

problem #68

Mar 052004

(reported on)

Durango

  • 9,000 miles
While driving and turning the was a clanking noise in front of vehicle. Dealer indicated that ball joints were loose.

- Garden Valley, CA, USA

problem #67

Mar 022004

Durango 8-cyl

  • Automatic transmission
  • 63,000 miles
There was a loud squeaking noise when driving the vehicle. Took vehicle to dealer, and they replaced the ball joints.

- Birnamwood, WI, USA

problem #66

Jan 052004

Durango

  • 99,000 miles
While driving entire front end vibrated. The vibration was worse when speed increased. Dealership indicated that upper/lower ball joints had disintegrated and needed replacement.

- Bel Air, MD, USA

problem #65

Mar 042004

(reported on)

Durango

  • 30,000 miles
Ball joints were replaced in the past two weeks.

- Divide, CO, USA

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