This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lower ball joint failure/wheel bearing failure for 2000 Dodge Durango. They were replaced in Oct 2002 also. The upper ball joints were replaced in Dec 04. On June 1 the lowers have to be replaced again and Dodge will not do anything. There is only 83K on this car.
Pulled into garage and car would not go into park, reverse, drive, etc. - digital gauge on the dash showed that the car was in gear 1. the car felt like it was in park although we had a difficult time turning the car off since gears would not work properly. Even though the car was in park, it was able to be rocked back and forth as if it was in neutral.we had it towed away on a flatbed to the dealer since we were not able to drive it. We were told that a part snapped in the steering column. We've complained to dealer on two separate occasions (mileage 5963 and 14120) about the problems in the steering column portion of the vehicle - the service department couldn't duplicate the problem, and told us not to worry about it... it makes me wonder what would have happened if I was driving (with my two small children) when this part snapped??
Engine has had a miss in it since we purchased the car. We have took it back to the dealer 3 times complaining, with the first one was before it had 2000 miles on the car. The dealership told us the first time that it would/did not show up on the computer until it had over 2000 miles on the car. So drive it until then, and if it still did it bring it back in. We brought it back in at 3,803 miles,7,596 miles and then at 18,275. At 7,596 miles they reprogrammed the car and told us to use unleaded plus gas instead of regular. It did no good to change the grade of gas. Then we brought it back in at 18,275 miles with 4 different problems and they changed the fan clutch. The car still missed after this. The dealership told us at this time that they had 3 other cars with the same problem and that Chrysler does not know what the problem is and can not fix it. As far as the clock spring, they were going to replace it, but Chrysler told them instead to change out the steering column instead.
- Hayden, AL, USA
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While making a turn power steering locked up, and the air bag light illuminated. Consumer was told by dealer, that the clock spring broke, and that this could cause the air bag to deploy.
While driving at approx. 40-45 mph steering wheel completely fell off, it was holding on by 3 wires which could have caused loss of vehicle control. Dealer is inspecting vehicle.
A D V E R T I S E M E N T S
- Centerville, MA, USA