This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my truck used and had them do a complete work up on it when I purchased it. Everything was fine for 1 week. After that week my engine light came on. I took it back to the dealer and had them replace the "canister" because that's what they said was the problem. 1 week later it returned. I have had it cleared out about 100 times. It now keeps telling me I have a gas leak. My mechanic has looked at this truck more than the average time. Now I am at 130,000 miles and my suspension is completely shot, power steering pump, automatic locks are slowly malfunctioning (they make a loud noise on 2 of the doors), and the drivers side window doesn't roll down.
Consumer complained about ongoing problems with intermittent /momentary power steering loss while driving. The power steering pump was replaced four times within 16,227 miles. Mechanic was unable to locate the problem. Manufacturer was not notified at this time.
Vehicle has 73,000 miles and power steering pump shaft slowly worked loose causing puncture into plastic cooling tank/shroud. Puncture appears to be from contact with shaft and has about a nickel size hole in plastic tank. Caused vehicle to over heat and loss of coolant. Alarm indication failed to light on instrument cluster. Taking to dealer to further investigate this problem.
Upon arriving home from a family vacation, total trip of 200 miles, and towing an eighteen foot trailer, we suddenly lost all power steering ability on our 2000 Dodge Durango. That was a very scary experience. It is also a very premature part failure due to the fact that our Durango has only 50,000 miles on it. We are currently awaiting the full replacement of the power steering pump due to the fact that the power steering pump shaft inside the pump suddenly and unexplainably broke. I am really glad that this did not occur during our travel on the major highways we had to take on our way home, especially since we had our four year old grandson in the vehicle with us.
The two occurrences involved premature deterioration of various devices and components. At approximately 37,000 miles (after warranty expired), the device that controls the check engine operations had to be replaced. Most recently, at 40,000 miles, the power steering pump and lines had to be replaced. It was brought to my attention that the premature corrosion of the lines caused the pump damage.
A D V E R T I S E M E N T S
- Allenstown, NH, USA