What is up with Chrysler?... Do they program these things to blow as soon as the warranty runs out? Our 2000 Dodge Durango with all the bells and whistles always ran great, we loved this car. It was over priced in 2000 at 34,000.00 but we thought we would keep it for years and try to get some of our moneys worth out of it... but... NO!!! along comes the rip off. We were on our way to a football game minding our own business, all the sudden on comes the check gages light but it was still running OK. We thought .. how strange then noticed oil pressure on zero and thought that can't be good. We ran it for another mile or two to get to cilvilization but then IT BLEW. Had it towed to the dealership at our expense. The salesman tried to hook us up with an extended warranty real quick since the regular had just run out about 200 miles ago. We paid this extra 1000.00 thinking Chrysler would do the right thing.. but.. NO... we also got told that it was owner neglect that caused it (lack of oil changes) BULL----!! At 36,000 miles who even has time to neglect it. These acusations Chrysler is making on their customers is just rediculous!!! We are now stuck with a 4000 lb. paperweight I guess. To trade it on a new 04 or 05 model is another rip off and another story. What really burns me is after we purchased the extended warranty I e-mailed Chrysler customer service and they told me it was covered as it should be. Well... they lied.

It is August 4th, 2003, and the "people" at our local Dodge dealership have informed us that our 3 year old Durango's engine is dead. We will NEVER buy another Dodge/Chrysler again! We once owned a Dodge Caravan '96. It was our first lemon. Now, another piece of S!

The Durango is no longer under warranty, and there was plenty that went wrong while it was under warranty. First, the air conditioner (rear) had a faulty hose that leaked it's water down the interior ceiling and side doors of the Durango. Dealer repaired it. Then a clacking noise from the rear air conditioner. The dealer isn't capable of fixing it. Then a faulty valve. FIxed. The rear right side passenger window get's stuck when attempting to run it up or down. And of course the end all and be all....Engine failure. The gauges went nuts, the oil was checked and changed by local Honda dealer (used to be Dodge dealer), and within the next 2 days the engine was dead.

November 2002, oil pressure gauge dropped, engine seized during a long trip out of town. Adjuster from extended warranty company relayed to mechanic, who then relayed to us, that it was due to a faulty "upper plenum gasket" that caused the oil to burn up in the wall of the engine, then drop down into the pan when the engine cooled, then suck back up into the screen and clog. Extended warranty company (North American) denied our claim, stating that they "did not agree" with the adjuster (????). We had to borrow over $4,000 to replace the engine. Dodge issued a bulletin for this defect in the 98-99 models. I have written and asked them to add the 2000. There is no way we should have had to replace the engine at 47,000 miles with as many oil changes as we had. There have also been other problems (inconveniences) with the vehicle (non-working windows, faulty electric door locks, clacking sound from rear air conditioner, check engine light on (sensor issue)). Currently, the locks make a loud screeching noise and do not work properly, however the extended warranty company told the dealership that we had to pay out of pocket and they would reimburse us. Based on our past experience, we cannot afford to take the chance that they will. An employee at the dealership where we purchased the vehicle stated that they no longer offer the warranty from the place where we purchased ours due to their continually denying claims.

$30,000+ truck died after 17 mos and 44,000 miles. Oil changes performed as suggested and synthetic oil used. While driving on the Intersate, I lost oil pressure, I felt something give, smoke poured out. Towed to the dealership to be covered under extended warranty. Warranty not honored, dealership won't help, and Chrysler doesn't even want to talk with us. THEIR DIAGNOSIS: Engine failure due to oil sludge buildup. According to them it was our failure to change the oil that caused the sludge. We did our own changes and did not keep receipts handy. I don't think it would have mattered since they are determined to pawn this widespread problem on the owners every time. I have lost time, money, work, and much more because of this. Too upside down to trade in. (I can't imagine why the value of Durango's has depreciated so much) Anyway, use caution when you buy.