This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automobile is poorly manufactured. I am getting over ran with repairs bills of part S that should never fail. In 40 years of driving and buying auto I have never seen such a poorly built car.
At approximately 55K (5/03) miles I had to spend $1662 for work on my Dodge Durango's differential. It has been my experience that these types of problems don't come up until way over 100K+ miles. Then 11/03 it was mandatory that I replace all 4 ball joints. This also doesn't seem right since the car only had approximately 65K miles on it at that time. You would think when you take your auto to the dealer for all its scheduled maintenance and having spent $35K on it new, one wouldn't be having these sorts of expensive problems.
I had a lot of chattering and grinding noises in both the front and rear differential. The dealer checked the problem and found out that the differential fluid needed to be changed due to the viscosity being weak and recommended that it be changed and additive be done. Upon finding this out they also said that this fluid would have to be changed every 30,000 miles. My cost for this problem was $400. It was not specified in the owner's manual that this had to be done at all.
The vehicle is having a bearing failure in the differential which can cause the unit to seize and I have taken the vehicle to the dealer I purchased it from 4 times and each time I get a different story on what they feel or think the problem
While driving vehicle would make funny noises in the front differential. Also, would pull to the right if steering wheel was let go & brakes not applied. Took vehicle to dealership & informed consumer it was a caster adjustment & it was already done. However, problem still existed. Took to dealership in Arizona, and informed consumer that it was a design flaw, and manufacturer knew about it.
Vehicle has severe whining noise from rear diffrential.also has grinding/clicking noise to date, rear differential ring and pinion has been replaced (not fixed); complete rear end assembly installed 05/01/00 (not fixed), dealer contacted me and told me they would "rebuild the new assembly to try to correct the problem, and would not give me the vehicle back until it has been corrected." This is 3 attempts at the same problem, I.e., new gear set; new rear end assembly; currently rebuilding the new rear end assembly (without ever having returned vehicle to me with new rear end installed).
Vehicle makes grinding noise...Chrysler unable to diagnose problem. Wheel bearing replaced, driveshaft replaced, motor mount shim machined and installed...to no avail. Chrysler now believes it could be the front differential. Chrysler is basically experimenting with vehicle in hopes that noise will go away. I have requested that the vehicle be returned to Chrysler (through vehicle buy back program). Long term reliability and safety of vehicle questionable at this time. Drivetrain has been determined to be cause of problem.
A D V E R T I S E M E N T S
- Birmingham, AL, USA