This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Durango. While driving 45 mph, the front driver side of the vehicle lowered to the ground and smoke began to emit from the vehicle. In addition, the front upper and lower ball joints bent inward and needed to be replaced. On two separate occasions, the radiator failed to operate and caused the cooling system to fail. The vehicle was taken to an independent mechanic where the wheel hub bearing, front upper and lower ball joints, and cold air intake system were replaced. The manufacturer was notified of the failures and stated that the VIN was not included in NHTSA campaign numbers: 04V596000 (suspension), 06E024000 (engine and engine cooling) or 08E064000 (suspension). The failure mileage was 125,000.
The contact owns a 2000 Dodge Durango. The contact stated that the radiator comes equipped with plastic that is rubbing against the pulley. The failure is causing the radiator to expand. She notified the dealer and the manufacturer, but they have not responded. The vehicle has not been repaired. The purchase date, speed, and current mileage were unknown. The failure mileage was 40,000.
A D V E R T I S E M E N T S
- Russellville, AR, USA