This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front brake pads/rotors were causing the vehicle to pulsate when braking at any speed. Dealership repaired vehicle five times, but the consumer was still having the same problems.
I have two: 1: brake rotors are once again out of round/warped SUV has 37,000miles on it, used mostly on weekends. Pads have over 90 percent left. First rotors were changed at 20,000 miles (about 1-2 years ago) pads then were still 80 percent left. My other car, driven just as much, does not have this problem. 2- power steering is non-existant when temp is under 32 degrees. After you let the car warm up about 1 min., it starts to work.
After feeling a heavy vibration in my brake pedal, I took my 2000 Durango in to have the brakes inspected. I was informed that after only 3 years and 31,000 miles, the front rotors were warped beyond repair and needed to be replaced yet my brake pads were still in good condition. The non-Dodge dealer mechanic noted that while this was very atypical of standard brake wear, he had service numerous Durangos and dakotas with the same problem.
While driving, the consumer heard a loud knocking sound in the front end. The driver also stated the brake pressure was not normal. The driver pulled over and had the vehicle towed to the dealer. The dealer replaced the ball joints, bearings, rotors, knuckles, hubs and axle.
- Warsaw, KY, USA
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I own a 2000 Dodge Durango slt plus 4X4, with 27,000. Miles. (original owner)the drivers side ball joints were leaking, the dealer ship replaced all 4 ball joints under warrenty. The steering had started to become unstable. How ever, the front brake rotors had to be replaced because of corrosion, at my expense.
Brake rotors warp after 3,000 miles every time they are replaced/turned-makes for very expensive maintainence. Also, when braking on a "bumpy" surface (like a road under construction), brakes pulse and do not stop vehicle!!!
Consumer called complaining about having problems with brakes not working properly. Also, rotors have been changed twice. Manufacturer was contacted, and stated that it was normal usage in the vehicle.
Somewhere around 25,000 miles the rotors on my Durango began to warp. I don't drive it hard and seldom tow. The front end pulsated so hard as the steering wheel shook that I considered it extremely dangerous. I took it in and had the rotors turned, however over the next 8,000 miles, the problem returned and is worse than ever. The vehicle is just three years old and it's difficult to understand why new rotors are needed so soon on a vehicle that is suppose to be so tough. I'm extremely disappointed. Dodge should have corrected this problem.
Consumer states that since vehicle was at 11000 miles the front brake rotors have needed changing every 12000 miles. Dealer contacted. Tsconsumer states that 90 percent of driving is on the highway. The dealer checked the brake pads and they did not show signs of excessive wear.
Warped front brake rotors are causing severe vibration in the brake pedal. Dealer does not recomend resurfacing because there is insufficient material and thinning the rotors will compound the problem. Dealer says replacement parts will last just as long based on driving habits. Napa sells rotors with a lifetime warranty. The rotors from the factory are a safety problem that Dodge is passing off on the customer. No well maintained vehicle should need to have new rotors installed at just over 20,000 miles.
A D V E R T I S E M E N T S
- Temecula, CA, USA