This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer has been to dealer to have recall work done and was told that they could not help. ODI asked manufacturer to resolve. Customer did not receive notification letter. Customer paid dealer for the remedy. 1/17/06
I have a 2000 Dodge Durango R/T with factory 17" wheels. It was purchased from rusnak Dodge in pasadena, California with those wheels on it. After several years of poor braking experience, with the ABS system activating prematurely, and several times at the dealership without a fix, a mechanic accidentally discovered the problem. There is no available selection in the software of the on board computer to allow for 17" wheels. All of the selections are for the 15" wheels that come on the standard model. The dealership was able to correct the problem by measuring the circumferance of my tires, calculating how many times they rotate in a mile, and creating a setting for the 17" wheels. The vehicle stops far better now. I am concerned about other drivers who would have no way to know this, because I am a 27 year veteran fire department captain and paramedic, and respond to traffic collisions quite regularly.
- Blue Jay, CA, USA
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- Ketchikan, AK, USA