This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Durango. The contact stated that while driving 55 mph, the driver and passenger side rear door locks failed and would not disengage. The vehicle was taken to the dealer for diagnosis where it was stated that the door control panel and door motor locks needed to be replaced. The vehicle was repaired but the problem persisted. The manufacturer was not notified. The approximate failure mileage was 80,000.
Every door lock in the vehicle has failed causing the inability to open the door manually. The lock system fails in the locked position and remains stuck in the locked position causing the inability to open the door from the inside or outside. If you do a google search you will note that there are 100's of postings on this problem. I feel this is unacceptable from a safety stand point to not be able to open a door due to a faulty power lock.
2000 Dodge Durango door locks are not working properly. The rear passenger door lock will not respond to the commands. I have read about numerous complaints about the door locks and it concerns me if we were in an accident if the doors will stay shut, or worse unable for anyone to access that door. It seems to be a problem in all years of cars. I understand it is a plastic wheel poorly designed. I am having problems with 2 door locks and the rear hatch. Currently, we are faced with an electrical drain on the battery. It is a new battery and still will not start. I have my suspicions that these door locks may have a bearing. Please look into the matter as it is a definite flaw and a safety hazard. The rear hatch has not worked in about 3 years and the passenger rear about 2 years and the drivers door makes noises about 3 years.
The power locks won't work and the power windows won't work. It's a huge problem with the Dodge Durango. If you ever get into a car wreck you will never be able to get out. It is also at risk for theft.
- Linden, PA, USA
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An automatic door lock of our 2000 Dodge Durango does not unlock one door when the front control is activated. The lock has to be manually lifted. If the front control is not used to unlock the whole car, the one defective lock cannot be unlocked manually. This is a safety hazard. This is the second activator that has gone bad on this car. The first was the front driver's side and the current defective lock is the right rear passenger door.
Loud grinding noise in electric door locks. Can only manually lock/unlock the door. Had one replaced at $250 and another is beginning to fail. Child was able to open the door before the vehicle was at a stop. Rear hatch lock "flutters" and locks/unlocks by itself even after vehicle is turned off and key out of ignition.
Door locks on 2000 Durango buzzing when you unlock the doors then not opening at all even manually. Which I bieleve could be a serios saftey issue if there was a problem.
A D V E R T I S E M E N T S
- Mena , AR, USA