6.7
fairly significant
AC / heater problem
Heater motor failure, door locks , plug in power for phones,This is terrible the bolt was never tightened more than a few threads. I t's a wonder the dash didn't come loose
- waynetx, Dallas, TX, US
Shortly after the Durango was new, I noticed when it got really cold, the heater fan would cut out (just when I needed it!). I was in Phoenix so never could get it to a dealer before it would start working. Other things would cut out too like the power locks, windows, and sometimes you even couldn't turn off the ignition. It was only a problem when it was cold.
Two dealers couldn't figure it out (I don't think they tried very hard). I went for years like this and when I moved to a colder climate, it got worse. I finally started to tear the dash board apart myself and immediately found the problem - the right hand dash mounting bolt was cross-threaded at assembly. When it was cold, the dash would contract, pulling away from the frame, opening the circuit (that bolt was the only ground for the dash). I re-installed the bolt propely and haven't had a problem with it since.
- Andy R., Apo, AE, US
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Sorry to add another complaint for the same thing but I thought it would be useful to add a picture since that feature is available now. And to say the way to find this particular bolt is to remove the passenger side molding (under the glove compartment). The picture shows the loose bolt. The black rubber seal on the right side of the picture is the door seal.
- Andy R., Apo, AE, US