This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Makong turns, the oil pressure plummets. Wheel speed sensors are causing the dash light to stay on. Been through 2 new PCM computers. Spark plugs foul out too easy. Battery temp sensor needs to be beefed up. Factory anti theft system stopped working. There is a short somewhere. This Durango has died while in motion too. Scary.
Nut came off left front wheel bearing causing wheel to come off vehicle. When picking up pieces, I noticed that there is no cotter key to keep the nut from backing off. Had this happened at higher speeds, the result would have been very serious.
The front tires wore out very quickly, we replaced the tires and within a year they wore out again. Alignment has not helped. We took it in and found out the ball joints are bad. $1000 repair.
At christmastime our transmission began acting up. We believed the harsh winter weather was causing the problem bc once the engine heated up, the vehicle drove just fine. At any rate, we took in to be serviced in March and had the 4X4 rear differentials flushed and serviced and the fluid changed. While it was in for that repair (at a dealership) they called and said the 2 front ball joints needed to be replaced. We knew about the recall, so asked them about it, but it just figures our VIN was not included. So, $1600 later, we went and picked it up and seemed to drive just fine. Well, then 3 wks. Later I was driving to the grocery store. I was stopped a red light, and when it turned green I went to go and it just barely accelerated. Luckily, the red light was right in front of the garage we normally use. I was able to turn the vehicle around and get it to where I was parked in front of the garage. I went in and told the mechanic what happened. The truck was in the shop for 2 wks. It needed a new transmission after having just been serviced! it cost $3300! over the past 2 months we have spent $4600 in repairs on a vehicle that we are still paying for! I am irrate! we even bought the extended warranty when we purchased the vehicle 5 yrs. Ago, but now with 108,000 miles it's not covered any longer (warranty only went to 100,000). 2 yrs. Ago I was involved in an accident with Durango where the front drivers side wheel popped off after another vehicle hit it. We don't believe he could have hit it with enough force for that to happen if it had not been defective to begin with. His wife even spoke to me about this last christmas after the recall came out. I am fed up with this truck and I want Dodge to know it.
While coming to a stop at 15 mph front passenger's side wheel came off. Consumer had the vehicle towed. Dealership was notified, but did not resolve the problem.
- Basking Ridge, NJ, USA
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We just had the right hub bearing changed in May 2003. Now the same bearing is bad again and the tie rod ends are going bad and the upper and lower ball joints (these problems are on both the left and right side) it just seems to me that this is an awful lot of problems for a truck that is only 4 yrs old. The extended warrenty I bought on it doesn't cover any thing but the hub bearings. We bought this because we needed a family size vehichle, now I'm afraid to put my kids in it.
I have had the vehicle in the garage since July 28, 2003. It will work for a couple days then something else goes wrong. I am putting it back in the garage on Friday due to more transmission problems. I have put way too much money into this vehicle. Something needs to be done!!!!!!!!!!!!!!!
While driving, the consumer heard a grinding noise in the front end. The dealership indicated that 3 of the balls joints were defective, and needed to be replaced. Also, the front right wheel was loose.
While driving at any speed vehicle shook violently, and consumer heard a thumping sound coming from the front end. Vehicle was taken to the dealer, who found that the upper ball joints needed to be replaced along with the bearings and both wheels.
The passenger side front wheel fell off while driving 35 mph on the road. Driver was able to pull the vehicle off the road. No injuries were reported. Vehilce was towed to the dealer. The problem was undetermined at this time.
Left rear tire rim separated from the axle. Causing consumer to lose control. While driving around a small bend in the road the vehicle pulled to the left. The driver tried to steer the vehicle back into the right lane but lost control if the vehicle. It spun around, hit a barrier wall and came to rest facing traffic. The left rear wheel separated and was found across the highway. It was determined by an investigator that the left rear tire/rim separated and caused the accident.
Consumer stated that when he purchased tires in March of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. Later, took vehicle to another dealer and was told that ball joints were alright. Then, about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. However, since warranty expired consumer could not get help. Consumer stated that when he purchased tires in March of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. Later, took vehicle to another dealer and was told that ball joints were alright. Then, about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. Vehicle was out of warranty and consumer is not orginial owner of vehicle so the manufacturer would not do anything to help. The estimate for repairs came to $1943.25.
Vehicle's left rear wheel separated from axle causing vehicle to go out of control. The consumer had gone around a small bend and the vehicle pulled to the left. As the consumer tried to steer back into the lane, the vehicle went into the right lane. The consumer had no control of the steering. The consumer applied the brakes but the vehicle didn't slow down, instead it went out control and traveled backwards facing traffic, the vehicle hit a barrier wall of the bridge on the drivers side, bounced off the wall, spun around again, and hit the barrier wall again in the rear left side. The vehicle spun around again and ended back on the interstate. The left rear wheel had separated from the vehicle and was found across the highway. A witness stated that it appeared as if the rear axle cracked and the left rear wheel went at an opposite angle of the vehicle.
Consumer stated that vehicle was taken in for a routine inspection, and mechanic noticed that front wheels were about to fall off due to ball joints being worn out.
A D V E R T I S E M E N T S
- Red Boiling Springs, TN, USA