3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Dodge Durango suspension problems

suspension problem

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1999 Dodge Durango Owner Comments

problem #9

Jul 032005

Durango 4WD 8-cyl

  • Automatic transmission
  • 83,000 miles

A D V E R T I S E M E N T S

My 99 Dodge Durango 4X4 has had vibrations and noise in the front from when I purchased. The Dodge dealer earlier told me there were no recalls or hidden warranties on this product, VIN# [xxx]. my Goodyear dealer, inspected my Dodge and showed me that my upper and lower ball joints were bad (( moving over 1/2 in)) he said take it to your dealer, because this is not right. Dodge dealer also said that both right and left, upper and lower ball joints were bad and also that the hubs and wheel bearings. Were bad, and needed to be replaced for my safety. I called diamler Chrysler Corp. And asked if they would cover this mfg problem. I was given clam #13756706. The customer service person said they would not cover this problem because my VIN # not covered by the upper & lower ball joint recall. I could not believe this would not be covered, because when I looked up my 99 Durango on your site on complaints, I saw over 500 similar cases for 99 Durango, with ball joint and steering problems. Dodge said 99 not part of recall. I think the U.S gov. Needs to tell Dodge to include in recall all the Dodge Durango with this problem, please look out for the safety of the amer. People and not alow Chrysler Corp get away with this safety problem. I feel the amer people should not need to get the courts involved when we have an Agency that should protect the amer. People from defective products. I hope this ball joint problem etc. Does not became another "Ford - Firestone" situation. Dodge said they need to hear from you before they can do a recall on 1999 Dodge Durango's, (( with over 500 complaints of similar problems, how many more do you need!!)) I live in the Washington, D.C. area and when I drive I-495 beltway I hope you are not their when my front wheels fall off because of bad ball joints. Please do your duty and recall all Dodge Durango 1998 and up for upper & lower ball joints, steering etc. Please do your job and protect me and my family. Information redacted pursuant to the freedom of information a

- Bryans Road, MD, USA

problem #8

Mar 202004

Durango 4WD 8-cyl

  • Automatic transmission
  • 66,500 miles
Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 Dodge Durango. Our Durango had 66,500 miles on it at the time we replaced the parts.

- Wauseon, OH, USA

problem #7

May 122004

Durango

  • 62,000 miles
While driving at 35 mph, the consumer heard a scraping sound coming from the front end. Vehicle was taken to a mechanic who determined that the upper and lower ball joints were worn out. Also the left hub bearing was worn out.

- Canton, OH, USA

problem #6

Apr 092003

Durango 4WD 8-cyl

  • Automatic transmission
  • 100,000 miles

A D V E R T I S E M E N T S

I am writing to document the front-end repairs made to my 1999 Dodge Durango and the expenses incurred in 2003. I am asking that daimler Chrysler reimburse me in full for these expenses. These repairs were necessary due to premature wear, which has been a documented design defect in numerous other Dodge Durangos of the model years 1998  2000. Front-end repairs performed in 2003 to my Dodge Durango: Replacement of upper & lower ball joints$769.1804/09/2003 replacement of right & left front hub bearings$1,092.4409/20/2003 replacement of front hub assembly$983.8511/06/2003 total front-end repair costs incurred:$2,845.47

- Neptune, NJ, USA

problem #5

Mar 042004

(reported on)

Durango

  • miles
Had taken vehicle to an independent tire mechanic for replacement of tires. While replacing the tires mechanic determined that front upper ball joints were worn out. This problem was causing front wheel spindle and hub to move very easily. The upper ball joints were replaced.

- Hudson, NC, USA

problem #4

Aug 182003

(reported on)

Durango

  • miles
While driving consumer heard a noise that was coming from left wheel. Technician serviced vehicle, and noticed upper and lower hub assembly needed to be replaced.

- Suitland, MD, USA

problem #3

Aug 012003

Durango 4WD 8-cyl

  • Automatic transmission
  • 70,960 miles

A D V E R T I S E M E N T S

Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. Vehicle became unsafe to drive.

- Saco, ME, USA

problem #2

Jul 142000

Durango 8-cyl

  • Automatic transmission
  • 25,000 miles
Front left wheel makes constant clicking noise. Have taken it into numerous dealerships for service (over 10 times) for the same problem with no resolution. I have had this problem since 2000.

- Los Angeles, Ca, CA, USA

problem #1

Oct 082001

Durango

  • miles
While driving under normal conditions steering control would be difficult, and there was a noise coming from front end. Dealership examined vehicle, and determined that front/left hub had disintegrated, causing damage to brake and suspension systems. Please provide any additional information / attachments.

- Lafayette, CA, USA

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