This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer had to replace several tires due to worn upper and lower ball joints. The consumer experienced the same recall problem as the 1998-1999 models. The right front and left windows were inoperative, there was noises coming from the serpentine belt, the vehicle had taken too long to crank after sitting for a while and the intake manifold leaked oil.
I own a 1999 Dodge Durango slt with just over 40,000 miles. It has recently been diagnosed as needing both upper and lower front end ball joints. Because it is not a 2000 or later model, regardless of the low milage. I was informed that daimler Chrysler would do nothing about the problem.
Vehicle would make a noise while turning or driving over bumps. Vehicle was taking to a dealer. The dealer informed the consumer that both upper ball joint and the lower control arm needed to be replaced.
Vehicle was taken to a repair shop for the excessive wear of the right front tire. Mechanic informed the consumer that both the upper and lower ball joints needed to be replaced.......
Premature ball joint wear. Took vehicle to dealership for 60,000 mile oil change. Service represenative informed me that the ball joints were worn out. They also informed me to file this complaint because it is a common problem on this vehicle.
- Suffolk, VA, USA
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Consumer took the vehicle to dealer for routine maintenance, and mechanic determined that left and right upper and lower ball joints needed to be replaced due to corrosion.
I have a 1999 Dodge Durango that at 80,000 had to have both the upper and lower ball joints replaced on both front wheels. This condition was validated by 2 independant mechanics. Both thought this condition was premature. The replacement cost near $1000. Recently Chrysler recalled Durangos for 2000-2004 for the identical condition. Is it possible that this condition exists in earlier Durangos as well.
I bought a 1999 Dodge Durango in February 2004 and had heard about the front ball joint problems that they were having with the Durangos and dakotas. I had them checked at a local repair shop and sure enough both the upper and lower ball joints on both sides were in serious need of being replaced. I checked with the Dodge company and was told that the ball joints were under investigation and would soon be recalled. I had the joints replaced at my expense and was amazed at the difference I felt when I got in to drive the Durango the first time. The whole front end felt alot more solid. I didn't wait till the wheels fell off like my friend's Durango. I have children and was worried that they would get seriuosly injured so I had them replaced with the understanding that if a recall was made, I would get reimbursed the cost. The 2000-2003 Durangos & dakotas have been recalled for this exact reason.
Failed front upper and lower ball joints at 70,000. My mechanic syas that it is unsafe to drive, as the wheels could fall off. He also states that the ball-joints should never be totally worn at only 70,000 miles. There is a rball-joint related recall for all 2000 - 2004 model year Durango's, but mine is a 1999. Dodge/Chrysler have been less than cooperative. I see many, many other 199 Durango owners with the same problem and am looking for some recourse/compensetory response from Dodge to fix the problem.
While driving 45 mph consumer heard a loud popping noise, and the vehicle vibrated uncontrollably. Vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced.
Consumer took the vehicle to the dealer for an inspection. During the inspection consumer was informed that all four ball joints needed to be replaced. Consumer contacted the manufacturer, who insisted that only the 2000 through 2003 vehicles were being recalled.
Consumer heard a loud noise when going over bumps in the road, and also a squeaking sound. Consumer took the vehicle to dealer for inspection, and it was determined that upper ball joints needed to be replaced. The dealer replaced the upper ball joints, lower control arms, inner tie rods and sway bar bushings. The consumer believes her vehicle should be included in the ball joint recall which effects the 2000+ model year durangoes.
While driving at low speeds consumer heard a loud knocking noise coming from the front of the vehicle. Suddenly, the vehicle vibrated. The vehicle was taken to the dealer for an alignment, and the mechanic determined that both frontal upper and lower ball joint needed to be replaced. The consumer noticed severe tire wear on the front tires.
Vehicle was making a loud noise from the front. It was taken to the dealer, and the upper ball joints were defective. This vehicle was not included in the ball joint NHTSA recall.
The front end made a banging sound. Consumer took vehicle to the dealer, and it was determined the upper ball joints were defective. This vehicle was not included in the ball joint NHTSA recall 04V596000.
99 my Dodge Durango. With 54,000 miles, upper ball joints on both sides were worn excessively, especially passenger side. Because of my concern about the danger of ball joint separation and because my wife and children use this vehicle, I replaced all of the ball joints. My 99 has the same problem as the recently recalled vehicles, but was not included in the recall. Ball joints should not wear out with only 54,000 miles. I have saved the old parts.
Failure of front suspension upper ball joints. I had both replaced along with the lower ball joints by a repair facility other than the dealer who was unable to find the problem earlier. I found the problem simply by raising the front end of the vehicle and visually inspecting the joints.
A D V E R T I S E M E N T S
- Centerville, IA, USA